Dalian Creation of East Asian Cultural Capital | Dalian actively promotes the creation of civilization of star -rated hotels

With the advent of the Volkswagen travel era, the changes in people's lifestyle and the diversification of consumption content have begun to become a key part of the travel experience. For a period of time, the Dalian Cultural Tourism Bureau has promoted the improvement of the service quality of star hotels with civilization creation work, helping Dalian to create the "East Asian Cultural Capital".

The Dalian Cultural and Tourism Bureau has formulated the "Notice on Further Regulating the Creation of Star Hotel Civilized City Creation Related Work" to uniformly declare the promotion and display methods of the creation of a star -rated hotel civilized city; clarify the "socialist core values", "civilization Health has the topic public welfare advertisements such as "you and me", "oppose waste", and exhibit in the hotel lobby. At the same time, instruct the hotel to download "Civilization Health with You and Me", "Action of Wasting CD -ROMs" and other public welfare advertisements and "industry specifications "Electronic version for hotel lobby.

Travel star hotels are the symbol of service quality, the window of the city, and the representative of the image. In the process of promoting the establishment of a civilized city, the Dalian Culture and Tourism Bureau also focused on improving the "soft power" of star -rated hotels. Organize all star hotels to increase the training of employees 'professional quality, strictly implement the standardized service standards for star hotels, adhere to guests' first, smile services, and treat guests politely.

At the same time, increase the training and learning of employees' knowledge of civilized city, use the time of hotel morning meetings and departments to conduct training for employees to create work training for civilized cities, request employees to understand the basic requirements of hotel civilization, and master the basic content of the core values ​​of socialism. The atmosphere of strong civilization and cities, strive to create a civilized hotel, strive to be a civilized messenger, and pass the image of civilization and beautiful Dalian to domestic and foreign guests with beautiful environment and high -quality services.

Responsible editor: Gou Xiaoqing

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