Yushu Tax: Ask for the timely responding to the needs of taxpayers in a timely manner

Since the beginning of this year, the State Administration of Taxation's Yushu Tibetan Autonomous Prefecture Taxation Bureau has continued to carry out the actions of private taxation and spring breeze, adheres to the taxpayer's payment, and vigorously promote high -quality and efficient refined taxes and fees. While optimizing the offline service process, it actively provides "" Ask the "online tax -related service of the" intervals, and the online consultation and answers of taxes and fees business, remote counseling, and provide a simple and efficient, convenient and fast tax service for taxpayers.

Yushu tax cadres can answer taxpayers' tax -related questions through voice guidance and video connection, and provide full -process remote counseling (photographer: Dorje Dan Zhou)

"The tax -related issues before were dialing the tax service hotline, and then handled it through the Electronic Taxation Bureau. In actual operations, I sometimes repeatedly consulted. The taxation hall is the same as face -to -face. In consultation with the WeChat group of tax companies, you can connect with tax cadres with video cables. Consultation while operating, accompany the counseling throughout the process, the business is smooth, and the taxation experience is more smooth. " Ran Yuhua, a legal person in Life Business Super Co., Ltd..

It is reported that the Yushu State Taxation Department relying on existing resources and combining the "tax demand" of taxpayers in the jurisdiction to explore the establishment of a tax service model of "asking for cooperation". The team provides voice guidance and video connection to the taxpayer payment through the WeChat group of tax companies, tax -related consultation hotlines, and other channels for taxpayers. The process of "remote counseling of the" remote counseling of the electronic tax bureau, the full process tracking business processing progress, helping the taxpayer to pay for the actual problems, ensure that the tax and feed policies are delivered in time, the tax -related issues are accurately answered, and the tax -related business is handled smoothly.

The person in charge of the Taxation Service Office of Yushu City Taxation Bureau said: "In the past, answering the consultation hotline focused on answering tax related questions. Now we will take the initiative to ask the taxpayer's taxation needs on the basis of answering taxation consultation. It will provide remote counseling through the full process of the "Cloud Gang Office" service to ensure that the taxpayer handles the tax -related business smoothly. From answering questions to solving the problem, we will continue to improve the refined service plan and implement convenient service measures. "

Yushu Tax Cadres uses the Taxation Hall in the morning meeting of the Tax Hall to learn the tax policy points and exchange tax -related hotspots to ensure that the taxes and fees are accurate, counsel, and convenient and efficiently handled (photographer: Dorje Dan Zhou)

"Ask demand, answer doubts, follow progress, and conveniently do", Yushu State Taxation Department relying on the standards and tax service specifications, continuously optimize tax services, actively builds and improves online service platforms. The backbone of the relevant departments such as the legal system and other relevant departments of the business of centralized processing counseling and counseling, acceptance of applications, and remote help, and use the morning meeting of the Tax Service Office to centrally study taxes and fees, exchange tax -related hotspots, and regularly launch an interrogation office to key enterprises in key industries in their jurisdictions. Ask for service, accurately solve the problem of urgency and anxiety of enterprises, and allow various types of tax and fees to implement them faster and better in the "Cloud Gang Office" services. (Correspondent: Wang Huiqing)

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