Hebei: Eight aspects to boost consumption confidence to release consumption potential

"A total of promoting consumption fair expansion of consumer demand" large -scale public welfare activity launched a few days ago

Eight aspects to boost consumption confidence to release consumption potential

A few days ago, the launching ceremony of the large -scale public welfare activity of "totaling consumption to expand consumer demand" was held in Shijiazhuang. The public welfare activity initiated by the Hebei Provincial Consumer Protection Commission in the province will last until the end of February 2023.

During the event, the Provincial Consumer Protection Commission will actively carry out 8 aspects: conscientiously resolve consumer disputes, comprehensively use mediation, persuasion, interview, entrustment identification, media exposure, public interest lawsuits and other means, and strive to achieve the complaint acceptance rate, the mediation successful mediation Rate and consumer satisfaction rate three 100%. Relying on WeChat public account, video number, etc., the main ways of creating short videos are the main ways, and the time period, division, industry, and groups create a "Ji Xiaobao" consumer education matrix with Hebei characteristics to carry out consumer education solidly. Innovate methods, accurately implement social supervision, and guide market players to abide by laws and integrity operations, fair and orderly competition. The joint industry associations and key enterprises innovate and develop group standards, advocate the majority of enterprises to comply with implementation and improve the quality of products and services. Actively select the "Experience Hebei · Quality Consumption" demonstration unit, and guide consumers to dare to consume, wish, consume, and consume with confidence through the consumption experience. Vigorously strengthen consumer complaints, consumer rights service stations, consumer rights service stations, and consumer rights protection volunteer community service stations. Extensive collection of unfair format contracts in the consumer field, and publicly exposed the obvious "overlord clauses". Give full play to the role of the Certificate of Consumers' Organization platform, establish cooperation mechanisms with consumers, law enforcement departments, and professional lawyers, and make every effort to deepen social co -governance. (Reporter Xie Chuchu)

Source: Hebei Daily

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