National Health and Health Commission: Do not allow the elderly to affect the medical treatment due to the use of intelligent technology

China News Service, September 2nd. On the morning of the 2nd, the National Health and Health Commission held a press conference to introduce the progress and effectiveness of the health and informationization of the party since the 18th National Congress of the Communist Party of China. Mao Qunan, director of the Planning Department of the National Health and Health Commission, introduced at the meeting that the National Health and Health Commission will work hard to respond and solve the problems of the use of intelligent technology for the elderly, so that the elderly can not make the elderly because of the application of intelligent information, they will not be able to hang up or see the disease. Can't do anything.

At the meeting, a reporter asked: my country has entered an aging society, and the informatization does significantly improve the medical efficiency, but for elderly patients, the use of new technologies such as the operation of terminal products, reservation registration or mobile payment still There are some cases that are not convenient to use. While promoting the information construction of medical institutions, how should we take into account the informatization and aging, and make it more convenient to make elderly patients when they see a doctor?

Mao Qunan introduced that during the organizational management process of medical services, the National Health and Health Commission always paid attention to the outstanding problems of seeking medical treatment for the elderly, especially the "digital gap" problem. On the one hand, let the elderly share digital dividends and promote digital health products to be easy to use. On the other hand, the necessary traditional channels are retained for the elderly who do not or use smartphones.

Based on these considerations, in the "Internet+Medical Health" and "Five One" service to the people to benefit the people, it is clear that the problem of aging aging is made:

The first is to adhere to the "two legs" of traditional service methods and innovative service methods. It is necessary to achieve the convenience of online services to make more information running and less patients. It is also necessary to pay attention to offline services, to reasonably retain traditional service windows, so that groups such as elderly people feel meticulous and appropriate services.

The second is to unblock the channels for family members, relatives and friends, or family to sign some information services for elderly patients, such as registered, and improve a variety of appointment registration methods such as telephone, network, and on -site. At the same time, it provides a certain percentage of on -site sources, and services such as on -site registration, payment, and print inspection and inspection results should be retained. At the same time, it is necessary to serve the elderly on -site for the elderly guidance, volunteers, and social workers.

The third is to further optimize related technologies and service processes such as online appointment registration, online consultation, etc., and provide voice consulting and guidance services to make the best efforts to facilitate the elderly to see a doctor.

The National Health and Health Commission will work hard to respond and solve the problems of using intelligent technology difficulties for the elderly, constantly eliminate these obstacles, and prevent the elderly from applying to the application of intelligent information. See the sense of obtaining a sense of medical treatment, happiness, and security.

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