How does AI intelligent decision -making to reduce costs for enterprises?This forum shakes the dry goods!

When you pay attention to health, a health insurance list is handed under your eyelids, will the probability of pay for it will greatly increase? The level of probability is directly linked to the return rate of the enterprise, and the optimization of the probability is the place of martial arts for commercial AI.

At present, artificial intelligence has entered the stage of "market payments". How to allow AI technology to empower the economic development of enterprises, create a new engine of economic growth, and start a new era of wisdom upgrades? In today's WAIC2022 Business AI Summit Forum, industry experts around the world, the heads of digital transformation of financial and retail enterprises, and industry research institutions have discussed the topic of "intelligent decision -making for enterprise cost reduction and efficiency".

Commercial AI is the "optimal solution" of the intelligent transformation of enterprises

A insurance company makes a telephone sales health insurance for the owner. There are 600,000 owners in the local area. The insurance company finds 20 people to call. On average, each person has to make a call of 30,000. It takes about one month to deduct the labor cost. This is a loss -making business. Later, the commercial AI intervention set the 40%of the owners through the AI ​​model, reducing the labor cost by 60%, the gross profit margin increased by 5.9 times, and the product turned into a profit.

When explaining theory, Song Bilian, the founder and chairman of Datatist Dragon Technology, used this image example to point out various pain points faced by the private domain operations of the current enterprise: in the favorable situation of private domain traffic, system support, and marketing investment. Next, I don't know how to dig "Gold Mine". She believes that the reform and construction of organizations, architectures, and systems must serve business to increase the return on investment and increase the value of customer life cycle. Increasing efficiency is the "special effect medicine 'of the enterprise."

Wei Ailing, the person in charge of the interaction operation of Haier Group and Sanyi Bird, bought "special effects medicine". The number of Haier Group and subsidiaries is large, and the internal data is very complicated. Enterprises have organized internal data into several large dimensions, including member data, store data, e -commerce data, user behavior, and order data. The degree of position, population characteristics, and purchase intention, found that each dimension has a total of nearly 6,000 nodes, and it is impossible to support a larger business category through artificial ways. Yes, Haier Group effectively activated a large number of users who were sleeping on the platform and helped its small and micro platforms 29 times. The monthly sales of members generated by the platform increased by more than 30%month -on -month sales. "

Tu Youfu, Secretary -General of the Shanghai Financial Industry Federation, believes that the blessing of technology on the road of innovation is inseparable from computing intelligence, perception intelligence to cognitive intelligence and decision -making intelligence. Commercial AI is an innovative technology with huge social and economic benefits. It uses data and algorithms to combine, integrate various industry experience, and continuously optimizes its own decision -making capabilities, and ultimately assist humans to make more effective decisions. Therefore, commercial AI is the "optimal solution" of the intelligent transformation of enterprises. The maximum productive forces are valuable.

Don't ignore the commercial value of the Yuan universe

The digital economy has spawned a lot of new business models. The business form is upgraded, reflecting people -oriented and data -based concepts to create a comprehensive ecological chain from top to bottom. Guotai Junan CIO Yu Feng believes that the transformation of digital intelligence is a deep integration of technology and business models. Comprehensive and intelligent transformation is a complex systematic engineering. It is the integration of organizational behavior and management economics. Process and organization four elements are carried out. It is necessary to focus on the top and down from top to bottom, to rely on organizational changes and cultural construction, guide technology, business, and management capabilities to achieve innovation in business management models; but also from bottom to top, support technology empowerment, return to business, return to business Optimize and change the essence, build digital collaborative ecology, and create new value.

Wang Changbo, a professor at the School of Computer Science and Technology of East China Normal University, reminded that in the long run, "Don't ignore the commercial value of the Yuan universe." In his opinion, the Yuan universe has built another virtual society, and it must be inseparable from business. Finance and other elements. At present, the virtual number person with the most applications in the Yuan universe, but it is still a simple experience consumption, which is difficult to last. The core of commercial value is not only the first purchase, but also for repurchase and high -frequency consumption. Essence Many brands and shopping malls and malls are now building the Yuan universe. It has the huge potential of transcending physical space. There must be a lot of high -frequency applications combined with business. If it is found, it may be a huge space.

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Author: Xu Jinghui

Edit: Zhu Wei

Editor in charge: Rongbing

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*Wenhui exclusive manuscript, please indicate the source for reprinting.

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