The advanced deeds of the 5 nationwide "people's satisfaction of civil servants" in the tax system

On August 30, the commendation conference of "Civil Service Satisfied with the People" and "Civil Service Capture Satisfied" across the country was held in Beijing. A total of 10 individuals and 5 collectives in the national tax system won this award. Today, take you closer to these five "collective civil servants' collectives" to appreciate the style of serving the people and hard work.

Comprehensive Office of the Policy and Regulations Department of the State Administration of Taxation

Vibrant "small room" tax reduction and fee reduction "big actions"

The Comprehensive Division of the Policy and Regulations Department of the State Administration of Taxation fulfills the dual responsibilities of comprehensive tax policy business and administrative comprehensive duty, and has been awarded the title of advanced collective collective collective collective and "the collective civil servant collective" of the country.

On the 9th floor of the State Administration of Taxation Zaolinqian Street, there is such a team of 9 people. They are both the "leaders" in the bureau of the national tax administration work and the hub of the tax system tax policies and regulations. A lot of heavy and arduous comprehensive work. They are the collective department of the General Office of the State Administration of Taxation. Dai Shiyou, the person in charge of the Policies and Regulations Division, commented that they said: "Especially dare to take responsibility, be able to fight, and make special achievements!"

Several numbers may partially explain the combat effectiveness of this "commando": the comprehensive taxation business of two or more taxes and fees undertaken by the Division of Policies and Regulations. More than 70%of them are implemented by the Comprehensive Division. There are more than 300 quantities, and many documents return or proceeds to return that day.

While serving the overall work, the comprehensive department always combines the people -centered development ideas and the mission of tax responsibilities. They divide the work in different areas involved in the tax administration and work in their own responsibilities. Almost everyone is a "small policy library".

Over the years, the Integrated Division has led research and formulation and organizing tax preferential policies such as poverty alleviation and relocation, key group entrepreneurship and employment; led the research to support the development of taxes and fees for the development of the cause of cultural and sports, health, pensions, and disabled; research and support the old revolutionary districts and frontiers of the revolutionary districts and frontiers. Tax policies and measures in the development of ethnic regions, etc., and serve the development of people's livelihood.

The Fourth Taxation Bureau of the State Administration of Taxation Beijing Taxation Bureau

The people satisfied with the 12366 "password"

The Fourth Taxation Branch of the Beijing Municipal Taxation Bureau of the State Administration of Taxation is responsible for the National Pass and Beijing Tax Policy Consultation and answers. He has won the title of National Civilization Post, National Youth Civilization, National May 1st Labor Award, Advanced Collective of National Tax Systems, and "Civil Service Captures for the People's Satisfaction".

"Hello, what can I do to help you?" Entering the first national tax service center, the State Administration of Taxation, Beijing Taxation Bureau Fourth Taxation Bureau (State Administration of Taxation 12366 Beijing Tax Service Center) The greetings and answers have come one after another, like spring. 12366 This young team of Beijing Tax Service Center has insisted on listening to the people's voices in the front line of taxes and fees in the tax consulting service.

How to do its best to reduce the anxiety behind the phone is a topic that the 12366 Beijing Tax Service Center has always been committed to solving. Data show that the annual consulted volume of the center climbed from more than 2 million in 2017 to more than 8 million in 2021. In order to meet the growing consultation needs, in addition to carrying out all -weather consulting services, they also focus on promoting intelligent transformation and upgrading.

While doing a good job of Chinese consulting services, the 12366 Beijing Tax Service Center actively expands multilingual services. On the basis of opening English consulting services in 2015, actively cooperates with remote multi -language service platforms to achieve Britain, Russia, France, Germany, and South Korea. The six foreign language services are parallel. In recent years, more than 100,000 multi -language consulting services have been provided in recent years. In the key tasks of serving the Beijing Winter Olympics and the “Belt and Road” tax collection and cooperation mechanism for multilateral negotiations, the good China taxation is displayed. Image.

Taxation Bureau of Chongli District, Zhangjiakou City, State Taxation

Draw the colorful picture of the snow and snow

The Taxation Bureau of Chongli District, Zhangjiakou City, State Taxation, has won the title of national civilized units and the national "Civil Service Capture Satisfactory" in the country.

Zhangjiakou Chongli, a small town located in the northern part of Hebei Province, has attracted much attention for hosting the Beijing Winter Olympics Snow Project. The Taxation Bureau of Chongli District, Zhangjiakou City, State Administration of Taxation Finds the coordinates, places a standard positioning, plays the role of taxation functions, has done a good job in benefiting the enterprise and the people, and contributed the tax forces for organizing a wonderful, extraordinary and excellent Winter Olympics event. The excellent answers to help the Winter Olympics and local economic and social development.

In order to provide a safe and stable peripheral environment for the Beijing Winter Olympics, before the Spring Festival in 2022, the Party Committee of the Taxation Bureau of Chongli District made a decision to "sink the community in the community to carry out the epidemic prevention and control". The epidemic prevention and control card is on duty.

In order to further facilitate the handling of tax business between foreigners and Olympic enterprises, the Taxation Bureau of Chongli District has established the Winter Olympics tax service team to set up a bilingual service window and the green channel of the Winter Olympics in the tax service hall. During the Winter Olympics, members of the Winter Olympics tax service team accumulated 677 business for international organizations, officials, and athletes, and provided more than 2,800 consulting services. The tax refund is 660 million yuan to ensure the completion of the Winter Olympics project on time.

Inspection Bureau of the State Administration of Taxation Yichun City Taxation Bureau

Behind the "zero complaint, zero reconstruction, zero lawsuit", the State Administration of Taxation's Evaluation Bureau of the State Administration of Taxation, which lasted for 6 years, created the "Yichun Model" of the National Tax Police Cooperation. The nation's civilized post, the national "collective civil servant collective" and other titles.

In recent years, the State Administration of Taxation's Yichun City Taxation Bureau Inspection Bureau is the team's iron -fist regulating law enforcement, and fists and cheats. Remember that they are "loyal guards who defend the people's interests and taxes in the blue sky", and they practice The loud slogan of "fair law enforcement is the best answer sheet for the beginning of the People's Republic of China".

Over the years, the Yichun Taxation Bureau Inspection Bureau has handled a large number of major cases, important cases, urgent cases, and complex cases, and has effectively maintained the tax economic order and social fairness and justice. In the past three years, 1942 cases have been established, and law enforcement cases have been implemented "zero complaints, zero reconsideration, and zero lawsuits".

"No matter how small the masses are, it is a big deal, 'one call is to contain our original intention and determination to serve the masses." When mentioning 7 × 24 hours of reporting the hotline operation mechanism, Zhang Xiaru, the person in charge of the case selection stock of the Yichun Taxation Bureau, "We complained to the taxpayer's complaint to report the first -line acceptance, follow the lawsuit, and timely and accurately feedback the results. We responded to things and implemented it."

In 2019, relying on the big data of the tax police, the "strongest digital brain" established by the Jiangxi Provincial Taxation Bureau and the Jiangxi Provincial Public Security Department - "Jiangxi Police Taxation Combusing Battle Command Platform" was launched on the Inspection Bureau of the Yichun City Taxation Bureau and in the province Gradually push away to achieve the full elements of tax -related crimes, the "integrated" monitoring and early warning, analysis and judgment, and accurate blows of the full chain of the full chain. In 2021, the first national alarm synthetic combat demonstration base settled in Yichun.

The First Taxation Office of the Taxation Bureau of Nanshan District, State Taxation (Taxation Service Office)

Use "Three Hearts" to achieve the "Internet Red Hall"

The First Taxation Office of the Nanshan District Taxation Bureau of the State Administration of Taxation has been awarded the title of National Civilized Post, Advanced Collective of the National Tax System, the 6th National Civilized Unit, and the National Civil Service Capture of the People.

Cadres of the First Taxation (Taxation Service Office) of the State Administration of Taxation, Shenzhen Nanshan District Taxation Bureau, have insisted on conscientiously refining their professionalism, refined their services, and warming up harmoniously. , Show tax burden.

Innovation is the gene flowing in the blood of the Shenzhen Special Economic Zone. How to allow science and technology to empower taxation and solve the pain point of pain points has always been the focus of the first taxation work. In May 2020, the full -process paperless project covered with 226 businesses was successfully launched at the First Tax House. The first paper -free tax service hall in Shenzhen's tax system was completed. Taxpayers no longer need to provide a copy of paper. In this business alone, the First Taxation saves nearly 80%of the taxpayers, with an average of about 688,000 pieces of paper per year.

Today, the Taxation Service Office of the Nanshan District Taxation Bureau has also become a blueprint for Shenzhen's "smart tax" and a window for the Chinese tax to show the world. Christeov, the leader of the expert group of the International Monetary Fund, said in a visit to the Tax Service Office of the Nanshan District Bureau: "The use of high information and electronicization of Shenzhen taxation is of great significance for improving the level of tax service and optimizing the business environment , Very worth learning from other countries. "

Excerpt from "China Tax News"

Editor in charge: Yu Yuxing

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