Taxation Bureau of Yangshan New District, Xinyang City: Continue to optimize the business environment to create a tax service brand

Author:Henan Daily Client Time:2022.09.09

Recently, the Taxation Bureau of Yangshan New District in Xinyang City won the "Advanced Unit of Optimizing the Business Environment Work Environment Work Economic Work" in the first half of 2022. In recent years, the bureau has focused on the "pain points, difficulties, and blocking points" of taxpayers and payers, take the initiative, innovate measures, and strive to create tax service brands, so that service management has temperature, strength, and speed. The business environment contributes tax.

The service upgrade, the convenience of the convenience of the convenience is temperature. Establish a "Cloud Tax Experience Zone" to provide taxpayers with remote help services to further optimize the tax payment experience; open online live "cloud" classroom, and use the Yuantong platform to carry out "cloud tax live broadcast" activities 12 times, through the line through the line, through the line, through the line, through the line, through the line, through the line On the live broadcast method, the taxpayer's value -added tax refund policy is propagated to ensure that the latest policies are directly enjoyed; carry out online and offline experience activities of "tax experienceists", establish a working mechanism for improving the normalization of taxpayers; expand invoices Delivery and distribution services, expand the size of the experience zone of the Electronic Taxation Bureau, and make "walking the Internet" the first choice; add a self -service tax terminal in the Yangshan New District Pool Service Center and Xinyang City Administrative Examination and Approval Center in Xinyang City to create a 10 -minute tax service circle.

Combining inside and outside, the propaganda and counseling are interested. On the one hand, go out, and normalize the special service activities of “entering enterprises, sending policies, asking for needs, and solving problems” combined with “10,000 people to help 10,000 enterprises” and online and offline. Enterprises are urgent to worry about the problem to targeted counseling, and effectively do practical and solve problems for the enterprise, and ensure that various tax reductions, tax refund, and tax slowing measures are implemented. On the other hand, please come in and set up a "sheep -speaking tax" policy service team. Every Thursday set up a policy preaching special window on the first floor tax guide station, concentrate the backbone forces to give policy preaching to the taxpayer who entered the department, and answer questions on the spot. , Ensure that the combined tax policy is easy to understand, easy to operate, and fast landing.

Process optimization, improve efficiency faster. Simplify the start -up of the enterprise and promote the online "package" service. 10 tax -related matters, including the registration information confirmation to the invoice votes and the issuance of tax control equipment, can be completed at one time, and the enterprise applies for an invoice for no more than 0.5 working days; improves the tax refund efficiency and compress the tax refund time. "Follow the report and follow the trial, that is, the trial immediately retreats, and the eligible enterprises should retreat." Expanding the "paperless" tax refund coverage, the proportion of the number of paper -free tax refund enterprises in the region is close to 90%. The region's average tax refund and institutional retention tax refund business is only 2.5 working days.

Recently, the person in charge of Xinyang Wanda Plaza Business Management Co., Ltd. sent a banner printed with "service efficiently doing practical things and helping enterprises to relieve the people's hearts" to Yangshan New District Taxation Bureau, thanking the bureau for rapid and accurate tax refund tax refund. Since the implementation of the tax refund policy, the bureau has quickly followed up the service and has been applied to the entire process counseling to ensure that the taxpayer "knows policies, operates, and can enjoy".

In the next step, the Taxation Bureau of Yangshan New District in Xinyang City will take the honor as the driving force to promote the practical activity of "I do practical things for taxpayers and payers" to ensure the implementation of various measures to benefit the people, and strive to optimize the business environment. Effects, go to a new level. (Zhang Yimin Yu Sijia)

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