Agricultural Issuing Tai'an Branch: Multi -measures and strong operations and quality

Agricultural distribution of Tai'an Branch: Multi -measures and strong operations and quality

In order to promote the high -quality development of operation management, the agricultural distribution of the Tai'an Branch took the opportunity to operate the national central concentration as an opportunity.

▲ The bank organized a letter of compliance performance commitment

Strengthen learning and practice the "basic skills" of the operating bar. Regular centralized school. Organize the operating bar personnel to study the "Concentrated Operations Business Operation Manual" every week and various risk cases and tips issued by the superior to the superior to effectively improve the comprehensive quality. Follow school in real time. Study the latest operating procedures for the new generation credit management system in a timely manner, quickly clarify the points, grasp the process, and improve work efficiency. Highlight the key test. Relying on quarterly inspection and counseling, organize the preparation of the operation business of the operation business, and add the business testing link of the cabinet personnel. In the first half of the year, a total of 16 branches in charge, operating supervisors and tellers participated in the test. Everyone who operated the lines understood the theory, the process of knowing the process, and the operation of the operation. It laid a solid foundation for orderly and efficient business work.

Improve service and make good quality and efficiency "combination boxing". Standardize cabinet operations. The quarterly operation and management work conference was held to summarize and analyze the early stage of the counter business handling. Relevant branch conducted experience exchanges. The bank's return on the bank was significantly reduced. Optimize account management. The production account will open the information to inform the list, prepare the form and protocol in advance, so that "the customer only runs once." Strengthen compliance. Organize the counters in the jurisdiction to sign a commitment to perform compliance performance, infiltrate the "compliance awareness and bottom line thinking" into the entire process of the counter business, excellent services and security, and effectively improve the implementation of the system and standardize operation.

Focusing on the center, do a good job of "booster" of business development. Vigorously promote online banking business. In accordance with the principles of "management and services, taking into account efficiency and efficiency", do a good job of online banking business marketing and customer service. As of the end of August, online banking has signed 478 customers, and a total of 18,571 funds have been paid. platform. Continue to promote UnionPay receipt business. In -depth analysis of the significance of the UnionPay acquisition business on the return of credit customers and the promotion of supporting agricultural fund raising work, and work together to cooperate and strengthen maintenance. 46487, the transaction amount was 3.10 million yuan, ranking second in the province. (Wang Feng Zhu Linlin)

Responsible editor: Zhang Wei Guo Jinhui

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