The social security card expires, "sealed" ... What should I do if I encounter a problem with a card?See here →

Social security card

It is a certificate that everyone enjoys the rights and interests of employment and social security

It is an important carrier for government people's livelihood services

What should I do if I encounter a problem with a card?

Watch this!

Q: How to enable and activate social security cards?

Social security cards have social security functions and financial functions. Before the use of social security cards, social security functions need to be enabled. If employment subsidies and pensions are received through social security cards, financial functions are needed.

Social security functions are enabled. Generally, the staff handled by the staff, or I use the card to use the card before using the card to use the card to enable the social password. In some areas, it can also be enabled online and remotely through mobile APP, website, 12333 telephone and other methods.

The activation of financial functions, in accordance with the relevant provisions of bank supervision, requires me to handle it in person. Generally, I need to hold a valid ID and social security card at the bank counter, and the nationwide outlets of the same bank can be activated. Special personnel who are inconvenient for action such as elderly, serious illness, and disability can provide on -site services in accordance with relevant procedures or proxy services.

Q: After the physical social security card is lost and locks, after locking,

Can the electronic social security card continue to use?

When the physical card is normal, the electronic social security card service can be used; when the physical card is temporarily reported and lost, the electronic social security card service can be used by myself; after the physical card is canceled, the services related to individual business in the electronic social security card are unavailable.

Q: How to modify the password of the social security card?

The password of the social security card is divided into social security card passwords and bank account passwords.

After the cardholder leads the card, the initial password should be modified in a timely manner. Cardholders can modify social security application passwords through social security card service agencies and self -service facilities.

If the social security application password is forgotten or input to the card for six consecutive input errors, the cardholder shall go to the social security card service agency outlet to reset or unlock the password.

The management of bank account passwords follows the relevant provisions of the social security card service bank.

Q: Electronic social security card password

How to modify and reset?

After applying for the electronic social security card, click the "My" button on the homepage of the electronic social security card, select "Settings", and you can see the "modification password" and "reset password" function. After the password is modified, the electronic social security card password of all service channels is updated at the same time.

Q: Electronic social security cardman face recognition always prompts

What should I do if my face does not match my identity?

In the process of electronic social security cards, it is generally prompted that your face does not match the identity information, which usually appears in the WeChat APP. It is recommended that you try to take the following measures to solve this problem:

1. Please do not perform face recognition in places where the light is strong or too dark;

2. When the face recognition, please place your face in the identification box and complete the operation according to the prompts;

3. Check whether the real-name authentication of your WeChat app (click "Payment-Three points in the upper right corner-real-name authentication") information is your own. If you are not yourself, you must modify it to your real -name authentication information before applying for the electronic social security card;

4. Check the photos on your physical social security card and your current appearance. If the change is large, please go to the social security card service outlet to apply for a social security card and re -submit your recent photos.

Q: After the social security card is prompted, after expire,

How do I need a cardholder to operate?

Cardholders can apply for renewal at 60 days before the validity period of the social security card. The process of renewal social security cards is consistent with the new application. The applicant can apply for a renewal through the service outlet or online service platform. Social security card management service agencies or social security card service banks will issue new cards after the cardholder consent.

At present, the "easy -to -equal" card replacement service has been generally implemented in various places. Aiming at the residents of different places, it has opened a national government service platform, electronic social security card (applet, APP and other service channels), palm 12333 and other unified online online online Service channels, specific service methods can consult the 12333 service hotline of the card.

Do not click on any SMS link address with "social security card expires" to avoid losing property.

Q: What should I do if the social security card is stored?

Can I continue to pay social insurance premiums?

The application status of the social security card is displayed as "sealing", which means that the social security function of social security cards has not been enabled.

The cardholder should first confirm whether the social security card has been received. If it has not been collected, you can contact the local 12333 or social security card management service agency to receive the social security card.

If it has been collected, you can go to the social security card service outlets or use online service channels to enable social security cards through online service channels. After that, you can enjoy government -related public services through social security cards.

The social security card is not collected or unsuped the normal handling of social security payment business.

Q: What should I do if there are multiple social security cards?

Can you use it?

The application of social security cards is closely related to the overall level of social insurance and the coverage of related application systems. As social insurance in various places has generally achieved provincial overall planning, social security cards have basically achieved one card in the province.

The multi -Zhang Zhang social security card in your hand needs to first confirm the application status of the card. For the unavailable social security cards (such as loss, cancellation, etc.), you need to cancel the bank account you loaded to the cooperative bank outlets; Social security cards need to confirm the situation of public services such as local employment and social security. If there is no such situation, you can go to the local social security card service institution outlet to apply for the cancellation of this card and apply for the bank account to cancel it.

Social security card application status query can inquire about personal social security card applications through electronic social security cards, national social insurance public service platforms, national human resources and social security government service platforms, online service platforms from various places, 12333 telephones, social security card service agencies, and self -service aircraft machines, etc. state.政 Source: Ministry of Human Resources and Social Affairs WeChat

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Director/ Wang Yunfei

Supervision/Qin Yubin

Master/ Yang Yafei

Lord/ Zhao Zhao

Editor/ Wang Xiaoya

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