LeTV scolds the foundry: The income brought by "Zhen Huan Biography" has been eaten by "panda"

Zhongxin Jingwei, August 11th. A few days ago, "LeTV Super TV" Weibo released a public letter to Nanjing Zhongdian Panda Home Appliances Co., Ltd. (hereinafter referred to as Nanjing China Electric Panda), saying that it was strongly required to face up to its own problems and effectively bear the after -sales responsibility. Perform the after -sales obligations to protect the legitimate rights and interests of LeTV TV users.

The public letter shows that LeTV's relevant company reached LeTV TV foundry with Nanjing China Electric Panda in early 2019. As of March 2022, 390,000 units were delivered, with a amount of 430 million yuan.

Since July 2020, LeTV has received user feedback one after another. After about six months of use of Y43, F43, and F55 models of Nanjing China Electric Panda OEMs, the screen horizontal line, vertical line, leakage and other problems, especially the front of the screen, especially the front, especially the previous. The non -performing rate of the two 43 -inch models is nearly 20%(the industry's adverse rate is usually less than 2%), which seriously exceeds the standard of 1.8%agreed on the quality agreement between the two parties, constitutes a quality accident.

In August 2020, the screen analysis report provided by Nanjing Zhongdian Panda and confirmed the market tracking results of the two parties. The reason for the above quality accident was that the quality of the LCD screen did not meet the standard, and the LCD screen was purchased by Nanjing Panda. Electric pandas should provide free screen materials, rectify in time, bear all after -sales costs, and compensate for losses.

The public letter states that unfortunately, quality accidents have not allowed Nanjing pandas to lead to precepts, follow -up product problems still exist, and the failure rate of some models is still high. User complaints fly like snow films, and calls for maintenance and return calls are overwhelmed. The maintenance master ran off his legs.

The open letter pointed out that since August 2020, LeTV urged Nanjing Zhongdian Panda to actively act as a result of paying related after -sales costs. So far, the number of screens has reached 11,590 units, and the number of changes to the machine is 2160 units. It is expected that 6,300 screens will be changed in the future. LeTV scolded that the income brought to the company in the past two years was eaten by Nanjing "Panda" as a bamboo.

In addition, the open letter stated that Nanjing Zhongdian Panda Dongguan Branch undertaken 97%of the two parties, but the major decision of closing the branch company has never officially notified LeTV.

LeTV has once again strongly requested Nanjing China Electric Panda to face up to its own problems, effectively bear after -sales responsibilities, fulfill its after -sales obligations, and protect LeTV TV users' legitimate rights and interests.

Earlier, LeTV employees did not have "996 and inner rolls" and survived the topics of "Zhen Huan Biography" to ferment on Weibo. In an interview with the media, Le Rongzhi's new CEO stated that "it is not based on" Zhen Huan Biography ", and said that LeTV Video and LeTV TV have their own members and advertising revenue, which is a traditional income that lasted for many years.

For LeTV's voice discussing the factory, Weibo netizens also raised other doubts, such as "I bought LeTV TV, and not a foundry brand TV, isn't LeTV's first -term sales after -sales?" In addition to too many advertisements, everything else is okay. "

Source: Weibo

Some netizens ridiculed, "The story behind it is unclear, but this copywriting is well written, with good writing skills, and it is practical when defending rights."

Source: Weibo

(Zhongxin Jingwei APP)

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