Nanhua University: Shouzheng innovative optimization service draws new picture of school financial work

In order to implement the important deployment of the Hunan Provincial Party Committee and the Provincial Party Committee and the Provincial Government of the Provincial Party Committee and the Fourth Party Congress, the Finance Office of the South China University under the correct leadership of the party committee and the school of the school, around the school's school goals With the central task, take service teaching and scientific research as the working center, establish and improve the financial system, continue to implement the "four provinces and one warm" innovation service model, take funds as the link, optimize financial management, raise funds for running schools, scientifically dispatch funds, and for school construction for school construction High -level universities provide strong funding guarantee.

1. Promote smart financial construction and "save time" for teachers and students

In order to achieve the "time -saving" service goal of allowing data to run more and allowing teachers and students to run less, the Finance Department continues to promote smart financial construction. The first is to implement online reporting, launch a smart financial management platform, and thoroughly solve the problem of teachers and students' long lines and difficulties in reporting. The second is to optimize the online inquiry system and update the financial management system data in a timely manner to facilitate teachers and students to query at any time. Third, students' self -service payment and self -service update card systems have been launched, allowing students to complete bank card changes and academic miscellaneous fees on their mobile phones. Since the launch of this system in May 2021, it has benefited more than 70,000 students. The fourth is to complete the connection between the financial charging management system and the student status management system of the Ministry of Academic Affairs, and realize the one -stop service of students' rebuilding registration and payment. The fifth is to actively improve the functional function of the Finance Department's portal and public account service, regularly publish various types of money -to -account information, supplement and improve the reimbursement guide and reimbursement process, promote the disclosure of financial information, enhance the degree of financial information sharing and work transparency, improve the quality and efficiency of financial work and efficiency Essence

Smart financial construction reflects the financial department as the starting point of "saving time" for teachers and students, and focusing on the scientific and standardized of financial management, and strives to grasp the spirit of reform, innovation solve problems, and promoting development. Through smart financial construction, a variety of convenient and efficient financial management platforms have truly realized the purpose of "making more data running more and making teachers and students less running", which enhances the sense of acquisition of teachers and students, so that teachers and students will have more time to take more time Investment in teaching and scientific research and learning tasks.

2. Improve the level of financial services and "worry" for teachers and students

The first is to establish a financial commissioner system to cultivate people's finances and people. Establishing a financial commissioner contact group, through the training of financial policy preaching, financial professional knowledge and online reimbursement system operations, so that the financial commissioners can truly reduce the burden on teaching and scientific researchers. The second is to serve colleges and departments pairing, select business backbones with strong business capabilities and good service attitude, and contact relevant colleges and departments in the counter. Sink the service to various departments to understand the needs face -to -face and meet the needs. The third is to promote the pairing of service talents, further implement the school's talent policy, set up a talent service center, send financial backbones to contact talents, provide talent for talents, solve the worries of talents, and help talents invest in teaching and scientific research with full enthusiasm. Go. The fourth is to promote business financial integration and contact major projects by financial personnel, which effectively reduces the pressure caused by financial difficulties due to financial difficulties during the implementation of major projects, and prompts major projects to complete it in an orderly manner on schedule and quality.

The Finance Division uses "solving problems, emphasizing effectiveness, and promoting development" as its original mission. Through many measures such as communication channels and active services, it has effectively achieved the effect of "worry -free" for teachers and students.

3. Continue to optimize the business process and "save effort" for teachers and students

Thinking of what teachers and students think, the urgency of teachers and students, the Finance Department will optimize business processes as daily work. The first is to launch financial manuals such as the "Guidelines for the" Most of the Financial Division "service items" and "Ask a Cailai" and other financial manuals, and make targeted answers to questions in the process of payment, reimbursement, invoicing and taxation for teachers and students Let the teachers and students check at hand, and answer questions for teachers and students in time. Second, in order to provide convenient bill services to teachers and students, the Finance Department has obtained the qualification to issue a special VAT invoice. Faculty and staff no longer have to go back and forth in the tax hall of the Taxation Bureau of Hengyang City, which enhances the happiness index of front -line faculty members. Essence The third is to vigorously implement the toll projects on campus, so that teachers and students have diversified and flexible settlement methods for consumering on campus, and further facilitating teachers and students and foreign staff.

The "saving effort" measure always puts the needs of teachers and students to the first place, allowing teachers and students to understand financial policies more, spend less energy in financial -related business, and strive to achieve a maximum of each business at most once, enhance the "happiness" of teachers and students Essence

4. Reasonable use of fiscal and taxation policies to "save money" for teachers and students

For schools, make good money for teachers and students, and make the maximum benefits of capital play is the issue that every finance person must think about. In terms of reasonable use of financial and taxation policies, the Finance Department has made the following exploration: First, do a good job of cleaning up the balance, accurately prepare budget, actively promote the implementation of budget, combine national fiscal expenditure policies and school business development. Improve the benefits of funds. The second is to fully grasp the national tax policies, help teachers and students to pay taxes and fees in accordance with regulations, strive for preferential tax policies for national national taxes, and reduce school operating costs. Third, through the financial commissioner group, answer the financial management of teachers and students' consultation at any time; contact financial institutions to actively excavate the benefits of stock funds.

Through the "saving money" measures, the Finance Department first promoted the cleanup of the school's three major operating shopping mall service fees for rent, mobile, Unicom, and telecommunications, distinguishing the facade rent and venue leasing, and using tax professional knowledge to reduce the school's tax burden on the school's tax burden. Essence At the same time, with the four banks, they continued to sign an agreement deposit agreement to achieve a total of more than 30 million yuan in interest income of bank deposit; successfully completed the tax refund of state -owned assets, copied tens of thousands of invoices, and received 2.9 million yuan in tax refund. 5. Establish a good service image and let teachers and students "warm their hearts"

Provide teachers and students to provide the most warm service, one of the Finance Division to release the "Standards for Work of the Finance Department", which standardize the polite terms and polite behaviors in daily services, and send the smile service to each visiting teacher and students, so that civilization makes civilization Service is deeply rooted. The second is to complete the upgrading of the financial service environment, transform the toilet on the first and second floors of the Finance Department, and light up the office area; set up a self -service area in the Financial Hall, provide public computers and printers for teachers and students, and implement the CI image recognition system. , Establish a good image of the financial service window. The third is to keep in mind the purpose of service, and in -depth practice of "I do practical things for the masses". For special matters that are old and inconvenient faculty, students, or other special matters that need financial assistance, make an appointment through telephone, financial personnel actively come to do financial business. The fourth is to establish a charging policy QQ group, WeChat group, mailbox, and hotline to answer questions for students and counselors and teachers in real time.

Within less than a month in 2022, many praise faith on the Sunshine Information Service Platform came to explain: "Teacher He Chunyan of the Finance Department explained it for me, and there were several on -site services. "Trouble" "Teacher Yin Fang, the Finance Department, is very patient with teachers who have question consultations, and work seriously." The progress of the year really makes the teacher feel particularly warm. "These praise words are one of the motivation to spur the South China finance people to continue to forge ahead and improve the service level.

6. Strengthen the strict assessment of supervision and make the "four provinces and one warming" implementation

In order to ensure the full implementation of the "four provinces and one warming" innovation service model, the Finance Department has formulated eight guarantee measures. The first is strict labor discipline. Since March 2020, the Finance Department has implemented 4 cards for each working day in corporate WeChat; the "Administrative Measures for the Advancement of the Finance Department", "Overseas Management Measures for the Finance Department" and "Work Discipline of the Finance Department" , Link labor discipline to personal performance. The second is to establish a teacher -student complaint and suggestion feedback working mechanism. The Finance Department established a teacher -student complaint and proposal feedback working group to verify and give substantial reply to the complaints of teachers and students to achieve the implementation of the complaints of teachers and students and echo everything. The third is to promote the "thirteen" in time. The Finance Division is committed to enhance execution in every link of daily work, to receive money in a timely manner, timely check -in, timely pay, timely receipt, timely review, timely review, timely review, timely reconciliation, timely audit, timely audit, timely review, timely review Monthly settlement, timely compilation of reports, timely booking archives, and timely reply to consultation. The fourth is to improve performance assessment and performance distribution system. The Finance Department is based on hard work, high -quality service -oriented, scientific, reasonable, simple and easy to set assessment indicators. Best, the assessment results are linked to performance. Fifth, the first question system and a limited -time settlement system. Sixth, hire financial service experience officers. The Finance Department will hire financial experience officers from teachers and students of various colleges and departments, take the initiative to accept supervision, and take the initiative to feedback to promote reform. Seventh, the implementation of a high -quality service leading system. The Finance Department has promoted the "Demonstration of Party Members", "Paper Paper Pieces" and "Monthly Service Star". Eighth is to visit school leaders, colleges and departments regularly. Strengthen communication with school leaders, colleges and departments, and continue to optimize the service process.

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