Open green service channel to ensure the right to litigation of special groups

Recently, the Litigation Service Center of the Baicheng Intermediate People's Court ushered in an anxious and emotional elderly man. He stood in front of the complaint, but he couldn't tell his demands. When the police officers on duty at the green service channel window saw this situation, guided it to the rest area and handed a cup of warm water, persuaded the elderly to rest first, don't worry. Observed the age of the elderly and had no information in their hands, and they first communicated and understood the situation. After the staff's patient and meticulous inquiries, the emotions of the elderly gradually stabilized, and the staff also learned that the elderly wanted to come to the court to apply for a retrial.

After understanding the specific circumstances, the police officer deepened the law to the elderly to explain the law and re -trial the case, and inform them of the materials they needed to prepare. In order to avoid running another trip due to the omissions, the police also deliberately wrote the name of the required materials on the list of correction notifications, and wrote the contact information so that they could call for telephone consultation.

"Little girl, I'm here to trouble you again. This time I brought the materials according to the list you wrote." "No trouble, big mother, these are what we should do. I will help you go through the procedures. "In the afternoon of the same day, the old man successfully completed the retrial procedures with the green service channel of the litigation service center with the green service channel of the litigation service center.

In recent years, the Baicheng Intermediate People's Court has always solved the problem of "urgency and sorrow" of the masses. As the starting point and end point of work, upgrade the litigation service system, implement convenient measures, and at the same time, the green channels of unblocked litigation services will penetrate high -quality services throughout the whole complete service. Process, in the process of legal consultation, pre -mediation, registered registration, etc., through providing enthusiastic, patient, and professional judicial services, the people can feel the temperature of the judicial temperature while efficient and convenient procedures, improve the sense of security, satisfaction, satisfaction, and satisfaction. Essence

Baicheng Intermediate People's Court

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