The "four normalizations" of the Bengbu City Judiciary Bureau Promote the implementation of legal aid people's livelihood projects

Author:Anhui Provincial Department of Time:2022.08.05

Since the beginning of this year, based on the legal aid functions of the Bengbu Municipal Bureau, the Four "normalizations" have been implemented, and the implementation of legal aid of people's livelihood projects in urban and rural difficulties has been steadily promoted.

Window convenience services are normalized. Establish a green channel to give priority to acceptance, approval and assigning legal aid cases of special groups. Formulate the service specifications of the window, implement the first question system, one -time notification, economic difficulty and integrity commitment service system, and launch an integrated multi -functional service window for legal aid, legal consultation, and legal services.

Satisfaction evaluation is normal. Take on -site evaluation, WeChat evaluation and mailing testing to carry out mass satisfaction evaluation work to ensure the authenticity of the evaluation. The evaluation results are linked to the lawyer's duty and the subsidy of the case, and the quality and service level of the case are promoted.

Business supervision is normal. Strictly regulate case acceptance, approval, assignment, undertaking, settlement, and archiving process processing process to form a long -term mechanism for dynamic supervision. Implement measures such as investigation of cases, peer evaluations, court audits, consultation of case handling agencies, and recipients to ensure the handling of the case and service quality.

The rule of law propaganda is normal. Establish a legal aid volunteer service team, normalize legal aid publicity activities such as sending the law into communities, schools, enterprises, and construction sites to increase the knowledge of legal aid. Continue to carry out a series of brand construction activities of the "Law Aid and benefit people's livelihood", and effectively safeguard the legitimate rights and interests of urban and rural difficult groups and special groups.

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