Create a new model of public security service services to effectively realize the zero distance between the people and the public enterprises
Author:China newspaper Time:2022.08.19
Promote the reform of the "one network, one door, one" reform of government services, and strive to create a new model of government service services for public security organs. In accordance with the principles of streamlined, efficient, pragmatic, and convenient, it will effectively open up the "last mile" of the people of the company. Under the strong guidance of the Limin Police Station of the County Public Security Bureau, under the strong guidance of the higher -level public security organs, they fully draw on the experience of implementing the "one -stop" government service model of the police station, focusing on building a public security convenience enterprise service system, and truly enhancing the "close -up" and "housekeeping at the door of the house. "A sense of gain, happiness and satisfaction.
Pay attention to scientific decision -making and deployment, and adhere to active and stable work measures. Think of the service of the people, further regulate the records of 167 government service events, sort out and improve the list of matters, ensure the basic elements such as the name of the matters, the work guideline, and the workflow of the work process. "It can be done." Integrate "online handling" resources. In order to increase the depth of the online service, increase the online cognitive rate, and effectively solve the practical problems of the masses that do not understand and do not understand the operation of the "online" channel, and further innovate work measures. Public order business and "Mongolian Speed", "Internet+Household Administration Management" and "Traffic Management 12123" and other APPs are made into matrix -type QR code posters, placed in the obvious position of the household hall, and realized the direct code scanning link, so that the masses can find " "Palm", "hand up", use the "hand -in -law", and make every effort to promote intelligent convenience services.
To meet the needs of the masses as standards, standardized institutionalization as the standard, and the mass satisfaction as the standard, we will make every effort to enhance the experience of the mass enterprise. The first is to regulate the management of the staff. Strengthen the staffing of the window staff, ensure that personnel arrive at their jobs in full, and ensure the stability of high -frequency and key matters. The second is to carry out the "help office" service. Comprehensively implement the "help office" service, clarify the scope of service, formulate service standards, standardize service processes, strengthen the construction of the team of agencies, implement the combined model of "direct -handling+agency" The lack of acceptance and informing the commitment system, truly realize the goal of "the people have something to do, I have help". The third is to launch better service measures. For special groups such as inconvenient transportation, residential dispersion, and old, weak, and disabled, free door -to -door services are actively carried out as needed. Open the passage of services and handling on weekends and holidays to provide personalized services for key areas and key projects. In accordance with the principle of "nearby, cooked", actively serve and serve the people to do things.
In the next step, the Limin Police Station of the Public Security Bureau of Taro County will continue to work as well as the service window of the public security organs. Continue to make efforts, advance online and offline, and take the opportunity of the "One -DRC Office" of public security government services in the region to promote more projects and in -depth processes on the Internet. Accelerate the use of self -service equipment, accelerate the reform of "handling", "fingertips", "zero -legged", "not seeing approval" reform, so that the masses can do things without leaving home, and effectively serve the convenience service system of Tuquan Public Security.
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