What signals are conveyed in more places to open a "do not work" window?

Author:China Business Daily rule of l Time:2022.07.12

On July 8th, the "incident" reflection window was officially established by the Anhui Provincial Digital Effect Office and the Provincial Data Resources Bureau. The scope of the acceptance involved the disappearing and timeout of the acceptance. Shangfa News combed and found that as of now, in addition to Anhui, in addition to Anhui, Xiamen, Fujian, and Qingdao, Shandong have also opened the window to reflect the window. The People's Daily commented that "do not do things" reflects the window focusing on difficult points and the right medicine, reflects the awareness and problem orientation of the problem, and shows the people -centered value pursuit.

Acceptance of four types of problems such as pushing the skin

It is understood that the "do not work" reflects the window in the window 8 of the Office No. 1 of Anhui Provincial Government Service Center. The staff will seriously register the relevant issues related to the "do not work" reflected by the service object. Information platform, tracking supervision.

Picture source: decision -making magazine public account

The scope of acceptance mainly includes four categories, specifically: online or offline application to apply for provincial government service matters. If the materials are complete and in line with legal forms, after submitting the application materials Do not timely and timeout issues; go to the Anhui Provincial Government Service Center to apply for a problem that has not been done in two or more or more; Problems such as dragging "; the issues that the provincial government service that can be handled in the Huju and Zhejiang area cannot be handled in Anhui.

Regarding the process of concern for the masses, for the government service matters handled by the provincial units separately, the application materials meet the requirements immediately (handling), and the "one -time notification" regulations do not meet the requirements; The leading unit window is coordinated in accordance with the provisions of government service matters or parallel approval; timely feedback results (opinion), and the provincial -provincial unit window will be done in the event of "failure to do things". The feedback of the situation and the masses will be fed back to the window to reflect the window simultaneously.

Zhu Zongzhuang, Deputy Secretary of the Working Committee of the Anhui Provincial Organs and the Deputy Director of the Provincial Direct Effect Office, said that things that can be handled should be handled immediately. Council, we must do things for the masses and enterprises, and better establish the image of our government agencies.

It is reported that after the establishment of the Anhui Provincial Unit's window, after reflecting the settlement of matters or putting forward the handling of opinions, the handling situation should be reported to the parties and the "incident" to reflect the window within one working day. The provincial direct efficiency office will also implement strict effort accountability for units and personnel who have no policy and regulations, or "pushing the skin and dragging", and the relevant situation is included in the comprehensive assessment and development (efficiency construction) assessment of the Provincial Party Committee.

There have been many ways to set up a "do not do things" window

As the "last mile" of government services, the service quality and efficiency of the window unit is directly related to the work experience of the masses and enterprises. Shangfa News found that, just last month, Qingdao, Shandong, fully opened the window to reflect the window.

From June 17th, the three -level administrative convenience service center of Qingdao City, district (city), and town (streets) comprehensively enabled the window to reflect the window. In accordance with the requirements of the Qingdao Discipline Inspection Commission and the Municipal Administrative Examination and Approval Bureau, after the "do not work" in the third level reflects the window, the enterprise masses fail to achieve successful acceptance after applying for the application of the application materials in accordance with the conditions for applying for government services. , Successful approval, or the failed legs that fail to solve the problem, can be reflected to this window.

Picture source: decision -making magazine public account

It is worth mentioning that as of now, there have been many ways to set up "do things" in the country to reflect the window.

In April 2022, the Panyu District Government Service Center of Guangzhou City set up a "difficulty in doing things" to reflect the window in the commercial registration and business service hall on the third floor of the center of the central floor to specifically treat the "difficult diseases" and specialize in "hot potato taro. ", Specialized" urgency and sorrow ".

In July 2021, in order to implement the "Opinions on Further Deepening the Reform of Taxation and Management", continue to optimize the business environment, and respond to the personal needs of taxpayers and payers, the State Administration of Taxation's Shanghai Minhang District Taxation Bureau established a "incurable thing" Reflecting the window, the taxpayer and the payer "urgent", "difficult things", and "unable to do" are used as their own important things.

In August 2021, the Xiamen Administrative Service Center officially opened the window to reflect the window, paying close attention to the "difficulties" of the masses' work in the municipal administrative service center, unblocked and solved the "blocking point" of the masses, and enhanced government services. Level.

As for why the "do not do things" reflects why the window can be done, and how can the small window solve the big problem?

Shangfa News learned that on the one hand, the "do not do things" reflects the window to play a role similar to 12345 government service hotline, providing ordinary people with a place of vomiting and complaints, and finally to do things through the role of forcing; On the other hand, what needs to be clarified is that the "do not do things" reflects the window but not a service window, which does not mean all problems at the bottom of the pocket. Although this special window may be given power different from ordinary windows, this kind of power is by no means "do it if you want to do it" above the law, but to integrate resources, optimize services, reshape systems, and reconstruction processes After that, the "can do everything" and open up the original way to get through. The ultimate goal is to make policy and system design better adapt to new changes in new situations, and more in line with the actual needs of the people. CCTV: Reflecting the business environment is continuously optimized

In July 2021, CCTV News client issued a post saying that the "do not work" window refracted the efforts to continuously optimize the business environment. Since the beginning of this year, the country has further optimized the business environment, increased the inclusive financial support of small and micro enterprises, individual industrial and commercial households, implemented a new structural tax reduction policy, and a series of "combination boxing" has continuously stimulated market entities. "Keeping green mountains" retains the vigorous momentum of economic development.

In addition, the People's Daily commented that "do not do things" reflects the window focusing on difficult points and right medicines, reflecting the awareness and problem -oriented problem, and showing the people -centered value pursuit. From the previous "unable to do" to "finding" to "being able to do", the process of doing practical things for the masses is also the process of winning the trust and support of the masses. Let the people's work more bottomed out, experience and more convenient, reflect the value concept of the people's volatile, politics, and the demands of the people, and politics. (Han Xiangzi)

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