Promote the commonly used proof of electronic Shandong Public Security to fully implement the reform of the "One Window Office" reform

Qilu.com · Lightning News July 18th In order to thoroughly implement the provincial party committee, the provincial government, and the Ministry of Public Security to deepen the "decentralization service" reform and optimize the decision -making and deployment of the business environment. The notice of the "One Window -through Office" reform is required to integrate cross -police business in public security organs in the province, and to make the public security government hall a comprehensive service entity of "general windows, special windows, organic unity" Times Shandong Public Security Government Service Management High -quality development is ahead.

In order to provide enterprises and the masses with closer distance and more public security services, the "Notice" requires a full -scale running window, integrated handling cross -police business, promoting more matters to enter the lobby, and promoting public security services to enter government affairs services at all levels. The center of the center and the comprehensive service hall of the public security, coordinate the service resources of the Public Security Zone, Public Security Service Hall, and Police Professional Hall of Public Security Service Center, and reasonably plan the layout. It is necessary to sort out and formulate a list of general management, with reference to the province's list, formulate local lists in combination with actual situation, continuously expand the scope of services, and implement the "one window -to -office" in the business principle of entering the lobby. To create a high -quality and efficient general -run window, the public security zone of each city and county government service center and the comprehensive service hall of the public security service, comprehensively optimize the window settings, mainly run the window, uniformly accept multiple simple high -frequency matters, and achieve "one queue at a time, one one, one Window acceptance and quickly settle. " It is necessary to optimize the entire process of guidance services, select staff with familiarity in comprehensive business, strong communication ability, and excellent training scores as guidance officers, and provide guidance services from entering the door to the entire process. According to the volume of work, the length of the window, and the degree of difficulty, the different types of businesses are divided to the general -run window, promoting the supply of supply, improving the efficiency of handling, and realizing the efficient operation and dynamic balance of each window. It is necessary to cultivate a special "full -scale sheriff", improve the long -term management mechanism of the "full -scale sheriff", and cultivate a "full -department sheriff" that is satisfied with the masses and the masses, which drives the overall improvement of the team.

In order to open up resources sharing channels and strengthen communication support. The "Notice" requires that public security organs at all levels should establish service teams, and take the lead in the participation of the police and the letter and general department, strengthen technical guidance and consultation, promote the solution step by step, and provide strong support for the smooth and safe operation of the system. It is necessary to support a set of equipment acquisitions in the materials, promote the sharing of cameras, fingerprint collection, printers, scanners and other equipment, and sharing in cross -field, and realize "one set of equipment, one collection, multi -police type available". It is necessary to actively integrate into the overall situation of the "province of no certificate", actively open the information of the public security certificate, promote the electronicization of commonly used certificates, and provide the "no proof of service" services for the masses and enterprises to effectively support the improvement of the efficiency of physical windows. At the end of this year, Shandong will build a big data sharing service system to promote more data updates in real time and the province sharing. It is necessary to optimize the online+offline service system, promote the construction of the people's livelihood police platform, effectively reduce the pressure of the window, and promote the complementary and integrated development of online services and physical windows. It is necessary to promote the application of public security electronic certificates such as electronic ID cards in the field of government services, while retaining the necessary identity certification documents service methods to meet the needs of special groups such as the elderly.

In order to continuously optimize the upgrade service model, the "Notice" emphasizes that the police station with a large demand for the masses, and the police station approved by the State Immigration Administration to implement the "household registration+" service model to provide multiple police "one window" one window. "One -stop" service to create a comprehensive service entity. It is necessary to innovate the joint processing of inter -departments, take the lead, take the initiative to take the initiative, joint market supervision, housing construction, administrative examination and approval services, science and technology and other departments, deepen the "one of public security participation in public security participation such as road occupation, vehicle detection, and foreign people's work residence. "Reform to ensure the rapid response and instant settlement of the public security link. It is necessary to promote the standardization construction of the window unit, promote the standardization of layout, standardize the construction of functional areas, and scientifically set up guide areas, acceptance areas, waiting areas, self -service areas, and standardize window logos and convenient facilities. It is necessary to promote service extension to the grassroots, coordinate and optimize service resources, and promote public security services to townships (street) service centers, village (community) service points, and police room extension. Combining with the needs of the masses and work reality, there are targeted underground service matters. Promote the "nearby" of public security services.