Suzhou: "Heart" level service to create a "star" -level window

Since the beginning of this year, the Duzhou District Administrative Service Center has made the window for the construction of the masses as the fundamental standard, with the masses as the goal, continuously deepen the reform of the decentralization service, simplify the process of work, broaden the service channels, enhance the quality of the work, and launch the "Three Three". The heart "service, make every effort to create a" Samsung "service window for real estate.

Adhere to party building leaders to make the masses comfortable

Through the leadership of the party building, the green window of the party members will be opened, providing priority services for old, weak, sick, disabled, and soldiers. Combined with the "good" government service brand, the strong quality and outer image of the window staff will be created " Samsung "service window. Adhere to the benchmark table, innovate the registration of real estate, and combine the problems of difficult historical registration, innovate the work mechanism of "one community, one plan, and one special class", and strive to create an efficient and fast -moving real estate registration service for the masses. Essence

Optimize the quality of services to warm up the masses

Comprehensively implement the new measures for reform and management, optimize service methods, move forward service windows, implement appointments, delay, and wrong time services, take the initiative to solve problems and service services, implement the promise of "running, run once", comprehensively improve the masses Satisfaction. Pay attention to starting from a young age, focus on small things, enter the community and area to set up real estate registration certificates. Through the near -one -one -dragon certificate service and weekend appointment service, it effectively improves the sense of experience and satisfaction of the masses.

Improve the efficiency of work to save the masses worry -free

Strictly implement relevant convenience service measures such as the "first question responsibility system", "time -limited settlement system", and "appointment system", actively implement service commitments, and realize the window "zero distance" and "heart attachment" services. Optimize business processes, simplify service procedures, reduce the time limit for commitment, and use their hearts to do good things, do practical things, and solve difficult things for the masses with their hearts, and provide the masses with high -quality and efficient services of "one window, one -stop service, and one -stop service."

(Source: Suzhou Government Service)

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