Netizens fry the pan!Called "the Chinese people cut vegetables wrong", General Manager Zhang Xiaoquan apologized: I was misunderstood

Recently, the knife cut brand Zhang Xiaoquan has continued. Following the fracture incident of the kitchen knife, on July 18, a circulating video showed that Zhang Xiaoquan general manager Xia Qianliang said in an interview: "You have studied cutting vegetables for decades It's wrong. "" All the Michelin chefs are not cut like this "and so on.

The video content shows: Xia Qianliang, general manager of Zhang Xiaoquan, believes that the meat slices of chefs in Michelin are thinner cucumber slices and more transparent because there is a fulcrum in front of (kitchen knife). The Chinese kitchen knives are all square. Calling over, that is not a sense of design, but consumer education.

Just a few tens of seconds

Treating a fierce discussion among netizens

Many netizens have puzzled the above remarks

latest news:

General Manager Zhang Xiaoquan apologize

It is said that the knife can be replaced in 5 years to replace the new

On the 18th, General Manager Zhang Xiaoquan responded at his personal account@1 1 1.

/>

He said that the video video was a long time ago, and it was not all the video. The current video did not describe the situation and context at the time, which led to great misunderstandings about this. But he also expressed his sincere apology for his errors caused by his improper remarks on consumer understanding.

In response, he also said that the company will continue to strengthen brand management, product management, and after -sales service from consumer feedback. It will not avoid problems, do things seriously, and strive to develop better and more suitable products for Chinese consumers.

Xia Qianliang also mentioned that Zhang Xiaoquan will officially issue a knife -cutting order: the knife that occurs in a knife accident within 5 years. Regardless of the brand, Zhang Xiaoquan will make new knives according to similar models and values.

Earlier, Zhang Xiaoquan searched for a hot search due to the "kitchen knife patted garlic", and responded that it might develop a knife that may be used to shoot garlic:

Recently, a consumer feedback to the dealer. During the use of Zhang Xiaoquan, the knife surface was broken due to the garlic, and the customer service responded that the knife "could not shoot garlic", which triggered the first wave of public opinion storms. In this incident, some professionals said that the material with higher hardness is relatively crispy, and the horizontal auction will cause the knife to deformation and break.

On the evening of July 15th, Zhang Xiaoquan issued an official statement saying that in general, Zhang Xiaoquan's conventional tools can be shot, and also friendly reminding consumers that not all tools are suitable for garlic. Some hardness is more hard. If a tool with a high or dedicated use is used to shoot garlic, there is a risk of breaking the knife.

In the explanation, Zhang Xiaoquan apologized for the inappropriate communication method of customer service, and gave consumers a new knife to apologize. Regarding the question of "doing Chinese -style kitchen knives, you can't shoot garlic", the person in charge responded that the research and development of all product lines of Zhang Xiaoquan and the development of new products follow the company's three -year rolling research and development system, "in this research and development During the strategic cycle, combined with the needs of consumers, the company may develop a knife specially used to shoot garlic. "

Since July 14, Wang Maki, the old -fashioned brand in the field of cutting, uses a kitchen knife to pat the garlic on the short video platform, and said that "patting garlic, garlic, and replacement of packets." On July 18, Wang Mazi customer service said that all the brands of kitchen knife can be shot. The live broadcast caused a lot of onlookers, but the sales situation was average.

- END -