The online civilian applet is online!Netizens' consultation reflects the problem more convenient

Jiaodong Online July 22 News On July 22, online Civil Sound WeChat Mini Program was officially released! As long as netizens search for "online civilian voice" in the WeChat Mini Program drop -down menu, they can enter the applet page and consult the policy of more than 300 government departments and window units in Yantai, reflect problems, and make suggestions. This is another fast and convenient issue that follows the channels after the PC side of the PC, the Jiaodong Headline client, the Yantai time client, and the online civilian WeChat public account.

The 1.0 version of the online folk program released this time has added some practical functions. For example The location of the occurrence is clearly marked through the map selection, which is more accurate and clear. The specific introduction is as follows:

1. Overview:

There are eight functional modules such as "I want to ask" "I want to ask", "one -click search", "something to say", "I follow", "the problem library", "department column", "feedback feedback", "department rankings" Ask the government channels to facilitate citizens to reflect their demands.

Second, the way to enter:

Citizens can enter the online civilian applet platform in various ways:

1. Scan the two -dimensional code of the online civilian applet directly;

2. Pay attention to the online civilian WeChat public account, enter the main menu click to enter;

3. Enter the WeChat interface, pull down into the small program, enter "online civilian voice" in the search bar to enter;

4. Forwarding each other through WeChat friends.

3. Login method:

Citizens can conduct search problems, check questions, share questions, etc. when they are not logged in. If citizens want to participate in questions or comments, they need to click WeChat to license login and bind their mobile phone numbers.

Fourth, main functions:

1. "I want to ask":

Citizens will submit or request questions to be submitted to the corresponding departments in various ways such as text, pictures, and videos. They are divided into consultation, complaints, suggestions, and feedback according to the type. The problem is that the privacy question is not publicly asked, and the contact information is not disclosed to the department and other humanized settings. If the citizens still have doubts about the department's response, they can make additional questions.

2. "One -click search":

In the applet, one -click search for questions you want to know or search. At present, two search forms: keywords and search questions are opened.

3. "Say something":

If the citizens ask other people's questions or the response given by the department, there are also words that as "passers -by", they can also participate in the topic comments in the problem details and express your opinions.

4. "I follow":

Citizens can pay attention to the issues of interest they are interested in, and always understand the development dynamics of the problem and the department's reply.

5. "Problem Library":

The applet is used in various forms to browse questions from netizens asks in various forms. In the "all questions", you can check according to the classification of the problem. You can also check the time, reply time, and citizen's attention on the "homepage". Essence

6. "Department Column":

You can check all the departments or units involved in the online folk voice, and check the volume, response rate, satisfaction, and all issues submitted to the department for this year, and can also ask questions directly on the "department column" page.

7. "Feedback":

In the details of the question, citizens can intuitively see the department and the content of the reply and their reply intuitively. At the same time, in the "Department of the Department" module, check all departments that the platform has responded.

8. "Department List":

Comprehensively display the satisfaction rankings and response rankings of various departments and units on the Internet this year.

In the next step, we will continue to improve the functions of online civilian mini -programs, optimize the processing process, and truly give full play to the value of communication and convenience. Welcome netizens to leave a message to various departments and units of Yantai City through the "online civilian voice" applets.

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