Embarrassed!A woman in Shanghai collects money with her mobile phone number, but entered the account’s account. The reason is ...

Recently, Ms. Zhou, a citizen of Shanghai, reported that her friend used her mobile phone number as the "payer account" and transferred her 600 yuan through Alipay, but because Ms. Zhou never registered this mobile phone number to be bundled into Alipay account. The friend's transfer was successful, but the money entered the "pocket" of others. Ms. Zhou and their friends reported through various channels, but in the face of the "loopholes" that may exist in the system, Ant Financial refused to provide the contact information of the Alipay account on the grounds of "involving the other party's privacy". Return to 600 yuan.

△ I received the Alipay account of Ms. Zhou's 600 yuan

The real -name mobile phone number has become an account of someone else

Ms. Zhou applied for a new mobile phone number in China Mobile Business Office two years ago, but did not register the number to be bound to Alipay account. On June 26, her friend Liu transferred to her 600 yuan through Alipay. The accountant account was the Chinese mobile phone number registered by Ms. Zhou's "135". The transfer was successful, but Ms. Zhou lost money.

△ Success screenshot of transfer

After checking the screenshot of the payment sent by her friends, Ms. Zhou learned that her Chinese mobile phone number at the beginning of her "135" was registered by others into a Alipay account. The money transferred by a friend entered the "pocket" of this person. After that, Ms. Zhou reported to Alipay, and transferred 1 penny to the other party on July 3, and left a message in "Remarks": "My friend transferred 600 yuan by mistake, can you refund or transfer it to me?" There is no echo.

△ Ms. Zhou has no echo after transferring 1 point of money

After trying to contact the Alipay account user at the beginning of the "135", Alipay replied: I have helped you to contact the payee, but unfortunately I did not contact. If the contact is unsuccessful, it is recommended that you pass the judiciary to safeguard your rights and interests.

△ Alipay recommends Ms. Zhou to take the judicial approach

After the reporter intervened, Alipay returned the money to repay the money

After the reporter understands the situation, he contacted Alipay. The feedback of the other party may be the user who used the "135" mobile phone number before registering the Alipay account. After that, the mobile phone number was abandoned for some reason. The Alipay account is inconsistent with the existing real -name users of the mobile phone number. Alipay has tried to contact the account user for the first time, hoping to recover the money, and cannot provide contact information. It is indeed to maintain the privacy of the account person.

The reporter proposed that according to the "Civil Code", radio spectrum resources are owned by the state, and the "Telecom Regulations" and "Administrative Measures for the Management of Telecom Network Code Numbers" also stipulate that the code number resources are owned by the state, and the real -name mobile phone user is obtained. The proprietary use right of number.

How can a mobile phone number unable to own ownership be registered as a permanent account for Alipay users? And in the process of transferring to her mobile phone number, Ms. Liu's friend Zhou had no verification measures to remind?

If the payment party is taken in the transfer payment, the payment of the name of the payee must not be missed by the user, causing unnecessary trouble.

△ Alipay returns 600 yuan "compensation"

In this regard, Alipay said that it is necessary to check the relevant system to make judgments. After the reporter's intervention, Ms. Zhou called and said that her friends had received the 600 yuan "compensation" returned by Alipay.

Similar issues also bother other people's Alipay customer service staff: When changing the number

Fu Mou was reminded when registering WeChat from the operator's mobile phone number, "the mobile phone number has been bound to the WeChat account", and the WeChat signal displayed on the screen is the avatar of another stranger.

Xiao Fu was also very puzzled about this. He hadn't used the mobile phone number he just bought, why had you registered a WeChat signal?

The staff of the business hall told her that the "stranger" who binded WeChat with her mobile phone number should be the last master of the mobile phone number. The staff explained that when a mobile phone number was canceled and abandoned by the old owner, the operator would generally keep it for about 3 months. During this period, the old owner could buy back the number. However, if it exceeds this period, the number may be re -entered and bought by other users.

Alipay customer service staff reminds that when changing the mobile phone number, you must lift the mobile phone number bound to the Alipay account as soon as possible, otherwise there will be a certain risk.

This article is comprehensive from: news workshop, Xinmin Evening News, CCTV Finance, CCTV News, Beijing Daily, seeing news KNEWS, Dongfang.com and other WeChat editors: Miss Pi School Division: Kelly

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