Insurance Consumption Awards Question Volume Invited you to answer

Invite you to participate

The third issue of insurance consumer survey questionnaire

Insurance claims services are directly related to consumers 'consumer experience in the product, and it is also a key factor affecting the reputation of insurance products and even insurance companies. At the same time, it is an important part of inspection of insurance companies' business and service level. According to the consumer complaint data of the 2021 insurance company announced by the China Banking Regulatory Commission, claims disputes are still the hotspot of insurance complaints. In the fourth quarter of 2021, property insurance companies complained about 74%of the complaints and complaints, and personal insurance companies' complaints for claims for claiming disputes accounted for Better than 10%.

Since May 23 The Japanese Daily launched an insurance consumer questionnaire, it has been investigated from multiple angles such as consumer insurance needs, insurance willingness, purchase habits, and difficulties encountered in the insurance link. Essence The questionnaire in this issue will focus on insurance claims services and strive to understand the true feelings of consumers in the claims. At the same time, I also hope that the survey results can help improve consumer insurance knowledge literacy, improve the service level of insurance institutions, and cultivate a good insurance consumer environment. Readers who have experienced insurance claims are welcome to answer according to your actual situation.

Click "Chinese Business Finance" public account

Participate in a prize questionnaire

/>

After completing the questionnaire

Please take you

Questionnaire filling page screenshot+name+phone number

Send to the background of "Chinese Business Finance" WeChat public account

We will extract lucky participants

Send a small gift

The second and third questionnaire lucky participants

After the questionnaire is over

Thank you for your participation

- END -