After the natural gas meter maintenance, the overdraft gas volume is 12,63 cubic meters?A response is here

The Yangtze River Daily Da Wuhan Client July 25th (Reporter Sun Xiaotian) "Paying regularly, why do you overdraw more than 1,000 cubic meters, and natural gas can not only overdraw up to 3 cubic meters?" Recently, Mr. Wang, citizen, reported on the message board in Wuhan City. The natural gas meter of his mother's house was faulty. After the report was repaired, it was told that the overdraft gas volume was 1263 cubic meters.

After replacing the new table, the overdraft 3 cubic meters stopped.

Mr. Wang introduced that his 80 -year -old mother lived alone near Xiaodongmen Wuchang. Every weekend to visit his mother, he will check the use of hydropower at home to ensure safety and pay in time to ensure that the mother can use it normally.

On Saturday, July 16, Mr. Wang saw in his mother's house that the gas meter showed that there were more than ten cubic meters of gas left, so he was ready to inflatable the next day. But when I looked at it the next afternoon, I found that the screen of the gas meter was like entering the water and did not display it. He immediately contacted Wu Gang Jiangnan Zhongzhong Ran Gas Company's customer service feedback.

On the same day, the maintenance personnel came to the door to replace the new watch. What surprised Mr. Wang was that the company also informed him that he had overdraw the gas and needed to pay about 3,000 yuan in gas costs to recharge again.

The reporter from the Changjiang Daily noticed that Wu Gang Jiangnan Zhongnan Ranqi Company replied to Mr. Wang's message saying: After the registration of the on -site registration, the meter mechanical counting was 1952 cubic meters. According to the data query of the system of the business department, the user has purchased a total of 689 cubic meters of gas from the date of opening the account. According to the "Gas Service Guide" GBT28885-2012, 6.2.4 (C) When the gas measurement of gas measurement is objected, "the use of gas users The amount of gas displayed is based on the data as the benchmark data. " The user has an overdraft gas volume of 1263 cubic meters.

In this regard, Mr. Wang was very puzzled that his mother lived alone, and the electric water heater used only natural gas for cooking. Each time there are more than ten cubic meters of gas left, he will recharge the gas fee for his mother. The last recharge was March this year. In addition, after replacing the new table, it stopped with an overdraft 3 cubic meters. "In just a few months, how could it be overdrawn thousands of cubic meters?"

In March of this year, Mr. Wang paid gas fees for his mother.

On the morning of the 25th, the reporter feedback the matter to Wugang Jiangnan Zhongnan Gas Company. In the afternoon of the same day, the relevant person in charge of the company told reporters that after the verification, Mr. Wang's mother's old watch was 1952 cubic meters, and the system recharge records showed that the total recharge was 1903 cubic meters. , Diplide 49 cubic meters.

The company's relevant staff explained that the user's watch was installed in 2008, from installation to 2017, to manually meter. Maybe when the staff was checked, the data was not added to the manual meter, causing data errors during the reply.

Mr. Wang's payment record starts in 2017.

Mr. Wang still has doubts about the company's explanation: "Why do there such a big error before and after the overdraft volume, it feels like a confused account, a problem caused by the fault of the meter, does the user pay for it?"

In this regard, the above -mentioned person in charge stated that the business hall would ask the business hall to contact users to explain things clearly. If the user still has objections to the meter metering itself, you can apply for a meter check from a third -party qualification inspection agency.

【Edit: Ding】

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