"Pocket Book" guidance for medical treatment, Wuhan Central Hospital "Setting Aging" service warm silver -haired clan

The Yangtze River Daily Da Wuhan client July 26th "You don't worry, it doesn't matter if you don't use your mobile phone to see a doctor. This guide can teach you. You can also take blood priority over 75 years old ..." Yesterday, in the outpatient hall of Wuhan Central Hospital, Guide the doctor to give an old patient who came to see a doctor to see a doctor, and patiently guided them to use the guide for medical treatment.

Mobile phone appointments, code scanning, online inquiry ... As the hospital's informatization technology is generally applied, patients have a lot of convenience to see a doctor, but it also makes some elderly groups "make difficulties" during the medical treatment. To this end, Wuhan Central Hospital has carried out "suitable aging" services from outpatient guidance, registration, inspection and other links to launch "Pocket Book" "Pocket Book" "Pocket Book" "Guide to the elderly" and the priority of the elderly over 75 years old. Efforts will be made to break the "smart gap" of the elderly to make the elderly patients fully experience the comfort and gain of medical services.

Customized guidance "Pocket Book" Old Man has a helper to see a doctor

On the morning of the 25th, Grandpa He, 73, came to the Houhu Hospital of Wuhan Central Hospital for prescribing medicine. Many people came to the hospital that day. Grandpa He saw that the manual registered window arranged a long line of heart and was worried that he would not use a self -service aircraft. Therefore, he came to the elderly for the elderly for medical services for the elderly.

Outpatient volunteers instructed elderly patients to use the "Medical Service Guide to the Elderly" to seek medical treatment.

After learning about the needs of the elderly, the guidance gave him a "Pocket Book" "Guide to the elderly" and turned to the "self -service machine registration process" on page 20 to demonstrate how to use the self -service machine registration on the spot. Subsequently, Grandpa He also successfully completed the guidelines.

The reporter from the Yangtze River Daily saw that after the elderly patients entered the hospital, the medical guidance would introduce and distribute the "Medical Service Guide to the elderly", and volunteers in the small blue and red gown actively provided services to elderly patients. In the guide, the whole process, precautions, and common questions are described in vivid pictures, which are simply easy to understand, and are well received by elderly patients.

Registration, inspection, and medicine for the elderly over 75 years old are prioritized for automatic priority

Grandpa Liu, a 75 -year -old man who lives in Hankou, came to Wuhan Central Hospital for cardiovascular and internal medicine clinics alone to see a doctor. The hospital reserves offline expert accounts for elderly patients like him, providing convenience for elderly friends who are inconvenient to make appointments with smartphones. After the doctor issued a blood test form, the row system also provided priority to check and prioritize the medicine for the elderly over the age of 75. Grandpa Liu said moved: "I have a lot of illness, and I can't carry it for a long time.

Wuhan Central Hospital specially customized the "Medical Service Guide for the elderly" for elderly patients.

Huang Wei, director of the outpatient office of Wuhan Central Hospital, introduced that when the elderly entered the hospital, the outpatient and hospitalization integrated seamless docking service was quietly started. The hospital also conducts information transformation of the outpatient window system. It has achieved priority to wait for the elderly over 75 years of age in registered, blood -drawing testing, medication, and medicine.

In January of this year, the "Notice on Comprehensively Strengthening Elderly Health Services" issued by the National Health and Health Commission required to accelerate the construction of friendly medical institutions for the elderly from the aspects of culture, management, services, and environment. Service process to improve the experience of the elderly. Wuhan Central Hospital deepen the connotation of the elderly service for the elderly, and conduct the goal of providing "suitable aging" services, with the theme of "silver hairless, warm peers", and reinforcement activities. It strives to solve the difficulty of the elderly in the process of medical treatment. , Pain, blocking points, create a new experience of medical treatment for elderly patients. (Changjiang Daily reporter Qi Yan Correspondent Ma Yaoyao Li Bei)

[Edit: Yu Lina]

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