The Ministry of Human Resources and Social Affairs announced that the new occupation of 18 new occupations is declared by Zhejiang

Zhejiang News Client reporter Jiang Xinru, correspondent Wang Ling 2

Recently, the Ministry of Human Resources and Social Security issued the "Announcement on Professional Information on Professional Information Professional Personnel Professional Personnel Professional Personnel". And publicity.

Among them, the occupation of the house housekeeper was declared by Zhejiang Deqing, which is also the first time that the country has declared a occupation in the name of the county -level people's government.

Today, Deqing has 4,000 homestay housekeepers, providing high -quality services for tourists across the country. In 2007, Deqing opened the first "foreign family music" high -end boutique homestay. In more than 10 years of exploration and research, Deqing combined the homestay industry with the rural revitalization and took a new path of sustainable development. At present, Deqing has nearly 900 homestays in the Mogan Mountain Resort.

"From the initial month and 3,000 yuan to the current annual salary of nearly 200,000, I am very fortunate that my original choice was correct." Cai Sucheng was the co -founder of Mogan Mountain Sanqiu Meiju, and the first batch of homestay steward in Deqing Essence After graduating from university in 2012, he returned to Mogan Mountain in his hometown and became the first batch of homestays.

The housekeeper faced "the trouble of growth". Related professional courses for colleges and vocational schools across the country and vocational schools have led to insufficient reserves of employees. Because the owner of the homestay could not recruit the right talent, he was "suffering", and the young people lacked social recognition and occupational identification because of their "unconcerned names and inconsistent words". They did not dare to enter the industry easily.

In 2020, Deqing County was drafted and released the nation's first "Specifications for the Occupational Skills Level of B & B." This year, Deqing also set up a homestay steward vocational skills training school to fully open up the "green channel" and cultivated the development of homestay talents. It has trained more than 800 people. In order to encourage more homestay owners to participate in the training, Deqing also launched the "Mogan Mountain Homestay Butler Subsidy Measures". The steward participating in the training and passing the assessment can receive a 5,000 to 15,000 yuan reward subsidy.

【Zhejiang News+】

What skills do the B & B do?

The definition of the housekeeper of the Ministry of Human Resources and Social Affairs is: providing customized services such as customer accommodation, catering, and customized services such as the local natural environment, cultural and lifestyle experience.

Main task:

1. Plan the local natural and human environment, leisure, entertainment and lifestyle experience activities, promote the sales of homestay service projects;

2. Accept reservation, communicate with customers, understand the needs of personalized services, and plan to formulate service projects and solutions;

3. Introduce the homestay service items and facilities, coordinate and guide employees to provide service items such as reception, accommodation, catering, and activities;

4. Check the quality of the project service, coordinate and deal with customer demands, and ensure the quality of service;

5. Analyze the procurement and loss of materials in the operation of the homestay, organize and analyze the operating data of the homestay, and control the cost of operation and maintenance;

6. Sort out and record customer information, consumer projects and habits, collect and analyze customer experience feedback, and maintain customer relationship;

7. Formulate emergency plans for homestays and service projects, check and maintain safety facilities and equipment, and organize emergency rescue.

- END -