Zaozhuang: "Listening to Bamboo" project handling labor dispute cases 2155 mediation success rate 76.10%

(Zaozhuang Daily All Media Reporter Wang Longfei)

On July 29, the reporter learned from the Pilot Press Conference of the 2022 "Bamboo" project held by the Zaozhuang Municipal Government that the Human Resources and Social Security Department of Zaozhuang City Innovation and Promoting Labor and Personnel Disputes "Listen to Bamboo" projects, through creating a batch of standardization Labor dispute mediation organizations, enhance the ability of grassroots to solve disputes, and build a more harmonious labor relationship.

Based on the concept of "you have something to ask for, I have something to do", the "listening to the bamboo" project strives to build a "one window acceptance, linked, classification, coordination and linkage", which is mainly based on prevention, grassroots, negotiation, and mediation. The integrated labor and personnel disputed diversified flexible resolution platform, allowing employees to say that there are places to say that there are places to do it. Through early listening, early communication, and early intervention, the dispute is resolved within the grassroots and enterprises to eliminate the germination state.

In 2021, Zaozhuang City's first batch of 53 townships (streets) and enterprises carried out pilot work, and selected the city's first batch of 10 gold medal labor dispute mediation organizations in the city. Since the beginning of this year, the city has handled 2155 labor disputes through negotiated mediation, and the mediation success rate has reached 76.10%. The labor -oriented dispute prevention and resolution work has achieved remarkable results.

On the basis of the pilot of the 53 units of the "Listening to Bamboo" project last year, the Zaozhuang People's Social Affairs Department selected 100 hometown (street) and enterprises to set up a one -stop "listening bamboo" window. Each window was equipped with no less than 3 people. "Listening to Commissioner Bamboo", "Six Specifications and Five Walls" in identification, name, procedure, responsibilities, behavior, and certificate management. Regarding the demands of the masses, register and reply on the same day, and do it as soon as possible; the time limit for compressing the case, complete the case consultation within 3 days, and complete the case mediation within 10 days; carry out the "help office" service to promote the efficient resolution of labor and personnel dispute cases.

Strengthen the "three mechanisms" and insist on using the "system" aggregation force. The new model of acceptance of labor disputes in the province is the first to implement the new model of labor disputes. Within the area of ​​Zaozhuang City, the parties will submit a mediation arbitration application in any arbitration service window. Joint Municipal Federation of Trade Unions, Enterprise Federation/Enterprise Association, and Industry and Commerce Federation established the "Three Partys and Four" joint mediation centers, and set up three divisions to absorb a team of lawyers to participate in the mediation. Guide the Town (Street) People's Social Affairs Office and the judicial department to jointly establish a mediation center and joint transfer workstation, establish arbitration, supervision, letters and visits joint duty reception, joint meeting and work class system, and realize the acceptance of one window acceptance, classification transfer, joint effort, joint efforts, and joint efforts. solve.

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