"Municipal Social Governance" Zhangzhou: Listen to the voice of the people to play the "bridge" to play the "harmonious song"

Author:Clear sky Time:2022.08.01

With the continuous development of society, the "sound" of the people is constantly changing. For urban governance, the voice of the masses is the expression of their own needs and development, and it is also an important reference for formulating policies and carrying out work. How to deal with the relationship between the voices and governance is a long -term challenge. Since it is determined to be the first batch of national municipal social governance modern pilot cities, Zhangzhou's Model "Zhangzhou 110" psychological blood veins are integrated into the entire process of social governance in various fields of social governance to plan, explore, and innovate. Circotcation of good governance. Recently, as the number of electric vehicles increases year by year, charging has become an urgent demand for residents, but the problem of charging has become a problem for most people. Most of the communities in Fulong Community, Lantian Street, Longwen District, Zhangzhou did not set up unified charging places during the construction of most communities. Residents could only bring the battery home or fly line charging. There were serious hidden safety hazards. "The hidden safety hazards have always existed, but it does not solve the needs of residents to treat the standards and not the root cause, so we decided to ask the people." Chen Meishan, the party branch of the Fulong Community. After many visits by the community party branch, the on -site investigation and business discussion plan with the multi -parties of the property decided to add intelligent charging piles in the community to completely solve the hidden dangers of charging security. The model of this type of mass order and government order has become the norm in the streets of Zhangzhou. Through visiting discussions, public opinion surveys, and collections, the staff have deeply understood the worries, troubles, and worries of the residents, forming a list of demand for the masses. People ’s livelihood. ↑ The theme activity of "near the neighbors" visits the theme of the elderly. "The way of the people is to investigate its suffering." Understanding what the masses need and hope to make the people have a sense of gain, happiness, and security. "The same is true of social governance. How to effectively solve the problem of the masses' anxiety and hope is the focus of our work." According to the relevant person in charge of the Zhangzhou Municipal Office of the Municipal Office of the Municipal Office, since the launch of the pilot work, Zhangzhou has insisted on asking for politics and the people, asking for the people, and the people of the people, and the people of the people, and the people of the people, and the people of the people, and the people of the people, and the people of the people, and the people of the people, and the people of the people. Ask the people, focus on public opinion, compact government responsibilities, improve government decision -making capabilities, strengthen risk governance capabilities, and deepen service guarantee capabilities. Zhangzhou City implemented more than 200 project clusters led by the "Community (Village) 110" and "People's Livelihood 110" as a demonstration to create a social governance project of Huizhi. To this end, Zhangzhou also set up an innovative project library to promote the masses to participate in government decision -making. Among them, the innovation projects of retired military service management and other departments were selected as the top ten models in the country. ↑ "Two Members" while conducting patrol work in the jurisdiction, in order to improve the government risk management model, the Zhangzhou Municipal Government coordinated the regulatory functions of Lu'an, food safety, health security, etc., established the informationization system of safety hazards inspection and governance, and constructed the source of public safety risks. system. In the meantime, the establishment of the national food safety demonstration city, the epidemic prevention and control 345 closed -loop mechanism, and the system of ecological environmental technology investigating official system have been fully affirmed by the relevant departments of the State Council. Social governance is not good, the truth is realistic, and the masses have the final say. For a long time, Zhangzhou has continuously strengthened the construction of service -oriented governments. Through standardized government services, public services and other matters, it can easily serve the masses and efficient escort development. For example, the construction of the city's collaborative linkage government service platform, optimizing the "12345" No. 1 acceptance, the coverage department expanded to more than 60, and connected to the "Zhangzhou E -Tong". Diversion and transfer efficiency, the mass satisfaction rate reached 99.99%. ↑ During the "Community 110" epidemic period, the community publicized "Our basement of our community, battery cars often stopped, and it was inconvenient to ask the property to deal with it quickly." Not long ago, Aunt Li in Fulong Community, Nankeng Street, Tancheng District, saw it. The phenomenon of chaotic parking in the community, took out the mobile phone and took a shot, directly reflected the situation on the WeChat public account of "Zhangzhou E -Tong". Once the incident was uploaded, the community grid staff received information as soon as possible and handled it. The entire incident has been completed from the collection and everywhere, and there are detailed records in the background of the "Grid E -Tong". ↑ The timely dispute between the conflict and dispute between the Zhangzhou Community Grid Service Management Station has always been the focus of Zhangzhou's consolidating grass -roots social governance. Grassroots are the most endochemical nerves and the most basic cells in national governance. They are the most basic units and deepest support for social governance. On the road of social governance in the city, Zhangzhou always focuses on opening up the "nerve ending" and releases grass -roots governance kinetic energy. "Consolidating the foundation of the grassroots level is the key focus of promoting the social governance of the city." According to the relevant person in charge of the Zhangzhou City Office, in order to solidly promote the grass -roots social governance, in 2021, Zhangzhou combined with the "I do practical work for the masses" and promoted in an orderly manner to advance in an orderly manner. Pinghe County, Nanjing County, Gulei Development Zone, Taiwan Business Investment Zone, and Zhangzhou High -tech Zone are the pilot work of the relatively centralized administrative license reform, and effectively solve the problem of "urgency and anxiety" of the people. "In the past, administrative approval had to run multiple departments, and now the" one -stop "can be accepted, saving a lot of time, and it is more convenient to do things." On the morning of June 8, 2021, Mr. Zhang, a member of Nanjing Enterprise, early When he came to the Administrative Examination and Approval Bureau, he took the business license with the official seal of the "Nanjing County Administrative Examination and Approval Bureau" from the staff. This is the first special seal of administrative examination and approval by the county -level administrative examination and approval bureaus of Fujian Province. In the true sense, the "one seal tube to the end" and "one -stop completion".

This move has effectively improved the efficiency of administrative approval of the county level, more convenient for enterprises and the masses to do things, and truly realize "enter a door, find someone, and do everything." This is also the integration of Zhangzhou to further promote the forces of township approval, law enforcement, and services, and strive to create a convenient service platform, truly form a "combination boxing effect", and improve the level of grassroots governance. ↑ Zhangpu County Chiling Police Station and the Judiculous Non -Police docking Dispute Dispute Disputes in recent years, Zhangzhou City has taken the opportunity to reform township institutions as an opportunity to work hard and grow up in terms of authority allocation, institutional settings, resource integration, etc., and strive to build hard to build Adapt to a modern grass -roots governance system with high -quality development. For example, the organizational work of "territorial management" is organized to help clarify the responsibilities of the county -level departments and townships (streets), and distinguish between the main responsibilities and cooperation responsibilities in specific work in various industries. At present, 122 townships (streets) in the city have announced 10126 territorial management matters, avoiding the tendency of "bottoming" and "bottom" of town streets to further improve the level of grassroots governance. "Laulin, don't put things in the corridor in the store." Every weekend, the frequency of the "Ancient City Bian Bian" volunteer patrol of the Yan'an Community in Lucheng District will become higher. This team was formed by the enthusiastic people of the community. They patrolled them in the ancient city area, and taught for vehicles that do not park in accordance with regulations, products that do not operate in accordance with standardized operations, and do not litter according to civilization. "We adapt to local conditions, give full play to the unique geographical advantages, build a governance model of the ancient city near the neighborhood, and create a brand -building brand of" Ancient City Good Crimson ". Promoting the modernization of the social governance of the ancient city of Zhangzhou has also made the party building more energetic, "near neighbors" and more tenderness. ↑ Volunteers of Zhangzhou City Organizations have conducted a team of volunteering in the ancient city for nearly two years. Zhangzhou City's new model of "near neighbors" service has been practiced, and more and more practices of community governance innovation have been solidly promoted. In this regard, the Zhangzhou Civil Affairs Bureau has achieved remarkable results -the first province to formulate the "Standards for the Evaluation of the Administrative Community of Neighborhood Services", the first municipal -level minor assistance and protection center, the province's first in the province The form of school -enterprise alliance set up the School of Digital Community Education. In the process of promoting the modernization of municipal social governance, the results of optimizing services in Zhangzhou have blossomed all over the place, and effectively promote the governance pattern of government governance and social regulation under the leadership of the party, and the healthy interaction of residential autonomy. Since the beginning of this year, Zhangzhou Innovation has carried out social governance "departments entry, service entry, advanced governance" and "three -entry" operation. Among them, the "urban management entry community" activity is a vivid epitome. Open the "last meter" to serve the masses. ↑ "Urban Management Entering the Community" activity, instructing the community to plan the non -motor vehicle parking line. Earlier, Huayuan Community was used as an old community. The parking space was very scarce. The problem of electric vehicles was difficult to eradicate. A few days ago, the law enforcement officers of the two -level urban management bureaus of Zhangzhou and the urban area of ​​Zhangzhou City conducted multiple negotiation and discussions with communities and property staff. Free parking, add monitoring cameras at the same time, and incorporate them into the community regulatory platform for real -time management. "We insist on two points. One is the problem -oriented, one pole is inserted to the end, and the problem is discovered and solved at the scene. According to the person in charge, in the Huayuan community, as soon as the urban management working group settled, the property company and the owner representatives were immediately held. Essence Along the way, in the long -term exploration, Zhangzhou City insisted on implementing the voices of the people into social governance, so that the people can get more colorful, more happy, and more secure. Source: Fujian Rule of Law Daily

Editor -in -chief: Wang Zixian

Review: Fang Yan Gaoqi

■ Fuzhou: The peace of the people is ruled by the people of the people.

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