High -risk activities must have high quality and safety management for guarantee

Author:China Tourism News Time:2022.08.02

Summer is the peak of tourism travel, and the development of innovative tourism projects in many places attract tourists. In the scenic area where tourists are weaving, the hidden accidents and dangers cannot be ignored.

On the afternoon of July 23, a notification of a tourist falling incident in Enshi Di Calle Scenic Area, Hubei. The report shows that around 15:50 on July 22, a Shanghai tourist Pan (10 years old) was accompanied by the "Step by Step" project of the Geyou Scenic Area accompanied by the family, and accidentally fell from the suspended bridge. After the accident, the scenic spot sent Pan to Enshi Prefecture Central Hospital for full treatment, and arranged a special person to accompany the whole process. After preliminary diagnosis, Pan Mou's lumbar and thoracic fractures, scalp mourning, and no danger to life. At present, the local cultural and tourism management departments have ordered the scenic spot to shut down the amusement project and conduct a comprehensive safety hazard investigation.

On the evening of the same day, the Jizhou District Culture and Tourism Bureau of Tianjin issued a notification of tourists. The report shows that at 14 o'clock on July 22, a tourist had a sudden discomfort when he played the "Step by Step by Step" project in the Jiushan Top Scenic Area. He fell during the staff rescue process and died after rescue. At present, the scenic spot has been completely suspended and rectified, and comprehensive safety hazards investigations are conducted on various entertainment projects.

In recent years, the tourism industry has shifted from sightseeing to experience. Tourists' demand for scenic spots is no longer just sightseeing and taking pictures, but also needs to meet their sense of participation and experience.

因此,“步步惊心”这类具有刺激性、高体验性的项目逐渐走红,包括玻璃栈道、旱滑道、水滑道、蹦极、漂流、热气球、速降、水上乐园、滑沙、 Slide and other projects are sought after by tourists. There is only a glass boardwalk. According to incomplete statistics, the number of glass planks, suspension bridges, and viewing platforms across the country are as many as 1,000.

According to the "Special Equipment Safety Supervision Regulations", special equipment refers to boilers, pressure vessels (including gas cylinders), pressure pipes, elevators, lifting machinery, passenger ropeways, large amusement facilities and fields involved in the safety and risk of life. (Factory) Special motor vehicle.

According to Article 47 of the Tourism Law, high -risk projects are mainly divided into five categories: high -altitude, high -speed, water, diving, and adventure, and high -risk project operations must obtain high -risk project permits.

However, high -risk projects such as glass planks, water sliders, and dry skating trails have not been included in the "Special Equipment Catalog", and some high -risk activities in the scenic area have not yet formed effective safety supervision.

Generally speaking, there are still some shortcomings in my country's special tourism, especially high -risk tourism: lack of special tourism safety management system, lack of professional conditions for operators, lack of professional rescue support for special projects, and defects in the insurance security mechanism.

From the perspective of project operation and management, the risk factors commonly used in special projects and high -risk tourism include: First, some project operators lack professional conditions. On July 20, 2019, an inflatable amusement facilities in Yishui Park, Huangshan, Anhui, had an accident, and a 8 -year -old girl died. Subsequent investigations found that some on -site amusement facilities manufacturers have not provided qualified certificates, and rarely have product installation and use specifications, and no after -sales service. Second, operators of some high -risk tourism projects lack emergency ability. On November 30, 2020, on the tourist road outside the flight venue No. 3, Tengchong Volcanic Geopark, Yunnan, the ground staff was preparing to put the hot air balloon and scratch the wind, causing the hot air balloon to be blown off by the wind. If you do not let go in time, you fall into the air. Third, some high -risk tourism projects lack effective and safe supervision. In 2019, the Huangshan accident water park in Anhui has a certain degree of supervision. Similar to the supervision responsibilities such as wading inflatable amusement facilities, venue construction, and facility operations, it also needs to be further clarified.

Due to a large number of special facilities and equipment, high risk tourism projects, there are more risk factors and insufficient safety management, it is recommended to strengthen safety management from the following aspects:

The first is to regulate business permits. Clarify the supervisory units and competent authorities of high -risk projects as soon as possible, and establish a classification license system. The operators of special facilities and equipment and high -risk tourism projects need to submit an application permit application to the classification management department for specific operating projects.

The second is to strengthen insurance protection. The scenic area should cooperate with insurance companies to customize the exclusive tourism insurance, project insurance and group insurance of special tourism and high -risk projects, and choose the appropriate commercial insurance to share and transfer risks.

The third is to improve risk warning. Prior to the operation of project activities, project organizers and participants should refer to early warning information of the macro risk early warning department and micro -risk early warning department. The competent authorities shall jointly monitor the risks of multiple departments such as meteorology, geology, hydrology, sports, etc. to make timely warning.

The fourth is continuous and safe operation. In the specific operation process of project activities, project operators should cooperate with tourist product suppliers and tourists to maintain the safety order of the project; project operators must hold their certificates, and they must go through strict professional training and skill assessment. Before the facility and equipment run, the air rotation test is performed; after the business is completed, a safety inspection is performed to ensure that the facilities and equipment are in a benign state. Do a good job of checking inspections and post -equipment status inspections in the peak season.

Fifth, effective safety supervision. The competent unit, regulatory authorities and relevant policy standards of high -risk projects should be clarified as soon as possible. The specific regulatory authorities of high -risk projects include the project's approval and license department and market supervision and management departments at all levels.

Sixth is to quickly dispose of rescue. We must have the ability to carry out emergency treatment and emergency rescue. Relying on the three different nature rescue services, such as public rescue, public welfare rescue and commercial rescue, a comprehensive, high -efficiency and three -dimensional tourism rescue system can be established. Seventh, orderly recovery. The operators, relevant administrative departments, insurance companies, and relevant departments jointly deal with the aftermath of emergencies, and do a good job of recovery in many aspects of personnel, market, image, and resources.

Eighth is risk publicity and public opinion supervision. Communicate risk information warnings through a variety of media channels, and at the same time, public opinion supervision of the safety emergency work of special tourism projects and high -risk tourism projects.

It is worth noting that in recent years, the scenic area has faced the pressure of transformation and upgrading, which is another reason for its launch of exciting high -risk projects. Under the dissemination of social media, the popularity, return rate and attention of such projects are high, and the scenic spot is also willing to set up such Internet celebrity projects to enhance the attention of scenic spots and optimize the scenic area format structure. Although the epidemic affects the income of the scenic area, the maintenance funding for facilities and equipment in the scenic area should not be discounted.

For the management of scenic spots, it is particularly important to strengthen the safety management capabilities of front -line employees and rescue personnel, quality inspection capacity inspection of facilities and equipment, emergency rescue capabilities, and emergency response to emergency response. In the usually bit by bit, the scenic spot needs to fulfill the obligations of security guarantee. According to a case tried by the Intermediate People's Court of Shijiazhuang City, Hebei Province in 2020, tourists Liu took a certain dangerous high -altitude drift in the scenic area, and brought two children with less than 1.2 meters tall to drift in violation of the rules. To his injury. The court believes that Liu has a fault, so the judgment scenic spot and related responsible parties bear 50%of civil compensation liability. (Author: Yin Jie Wu Jiajia; Editor: Yang Shuo)

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