China Consumers Association: In the first half of the year, consumer complaints increased by 5.71% year -on -year

Analysis of the Consumer Association today (August 2) showed that in the first half of 2022, the National Consumers Association Organization accepted a total of 55,1780 consumer complaints, an increase of 5.71%year -on -year. Consumers recover economic losses of 73.863 million yuan.

Daily commodities, household electronic appliances, clothing, shoes and hats, food and transportation complaints in the top five complaints, living and social services, Internet services, education and training services, cultural entertainment and sports services Class and telecommunications services are in the top five service complaints. Compared with the first half of 2021, the proportion of postal service complaints increased by 1.01 percentage points, and the proportion of complaints for life and social service category fell 2.72 percentage points.

In the first half of 2022, consumer complaints generally increased, which involved consumer safety issues, such as food safety, medical beauty, prepaid safety, etc.; , Aviation passenger transport, etc.; Spiritual consumption, such as online training, online games, pet consumption, etc.

Source: CCTV News Client

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