In the first half of the year, the National Consumer Association Organization Accepting Complaint Solution rate was 81.52%

Xinhua News Agency, Beijing, August 2 (Reporter Zhao Wenjun) On the 2nd, the National Consumer Association issued statistics from the National Consumers Association to accept complaints. In the first half of this year, the National Consumers Association accepted a total of 551,780 consumer complaints, a year -on -year increase of 5.71%, and resolved 449786The resolution rate of complaints and complaints was 81.52%, and consumers recovered their economic losses of 73.863 million yuan.

Statistics show that in the first half of this year, consumer complaints generally showed an upward trend, including consumer safety issues, such as food safety, medical beauty, prepaid safety, etc.;Telecom services, aviation passenger transportation, etc.; Spiritual consumption issues, such as online training, online games, pet consumption, etc.

From the analysis of the large -scale complaint data, daily commodities, household electronic appliances, clothing and hats, food, food, and transportation complaints ranks among the top five.From the analysis of the service data of service, life and social services, Internet services, education and training services, cultural entertainment and sports services, and telecommunications service complaints ranks among the top five.

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