Dongguan Humen: Tiehan tender shaping the new image of urban management

Text, Figure/Yangcheng Evening News all -media reporter Wang Mo

In the Dongguan Humen Urban Management Branch, there is such a "big iron cow", which is tall and burly. It looks like a "Northeast guy" at a glance, but he is humble and cheers at work. He is a detailed and responsible "local guy". Since serving, he has been sticking to the grassroots level, and has participated in the rectification operations of large and small more than a hundred times. He is not afraid of suffering, not afraid of tiredness, and serving the people wholeheartedly. His name is Liu Shuai.

Liu Shuai is 36 years old. He is a member of the Communist Party. He joined the city management in 2008 and became the "city management film leader" at the end of 2021. He is responsible for the urban management of the southern area of ​​the Humen Urban Management Bureau.

"Old Hand" of City Management Management

Since the implementation of the "long system of urban management", Liu Shuai's work has received praise from the masses. In accordance with the requirements of "urban management should be as fine as embroidery", he walked the streets every day to see the vehicle stopped at any time, and immediately stopped the operation of Zhan Dao. The work of greening and beautification, street light advertising, and city appearance and other work must be managed. With excellent business level and strong communication and coordination capabilities, many city management problems exist in the area are effectively solved, further enhance the fineness of the city's fineness The level of management.

Liu Shuai (first from right) to explain the requirements of "three packages in front of the door"

Outside the store's operation and occupation of roads, it is to occupy public resources and become the pain of cities for a long time. In this regard, Liu Shuai will be annoying to find the owner to explain the interest relationship. It is not only the truth of government management, but also the truth of civilized cities. The owner slowly realized that he was wrong, and he did not put the fruit stall outside the shop. Today, the phenomenon of operating outside the fruit store is greatly reduced, and even the shop owner greeted Liu Shuai enthusiastically and actively: "Liu Fanchang, you see, our store's door is much cleaner than before." It was once the "thorn head" that was repeatedly placed on the outside of the store.

"The effect of oral advice from young people is good. For older merchant vendors, they already have their own solidified thinking. They must try their emotions and be patient and persuade them." The techniques of communication.

Liu Shuai is patiently advising the elderly to flow vendors

Efficient processing of complaints get the banner

In order to achieve the full coverage of urban management zero dead ends and unblock the communication channels of the citizens and urban management, the Humen Urban Management Branch has installed the public announcement sign in the main section of the area and the streets and alleys. No. Citizens can make a call at any time to find the length of the urban management films they are located, and quickly solve the problems they encounter.

"Hello, I want to reflect the disturbance of the restaurant near my house ..." Mr. Wang Wang, a resident of Nanzha Community, went to the southern area workstation to report and complain. Liu Shuai went to the scene continuously after receiving the interview. It is understood that there are two restaurants around Mr. Wang where there are noise pollution, exterior oil fume, poultry, and on -site slaughter at the place of residence. A large amount of sewage flows, from time to time. influences. Liu Shuai immediately provided persuasion and education with the person in charge of the restaurant and put forward rectification opinions. The relevant person in charge then quickly rectified with the urging of urban management players.

After the problem was resolved, in order to express his gratitude, Mr. Wang took the Jinqi to the workstation of the southern area again with Jinqi, and sent the honorary flag to the southern area workstation on the spot. The work method is highly praised.

The masses send Jinqi

Do not dismantle and adhere to this city

Illegal construction is one of the stubborn urban illness, and it is the "big difficulties" that have been governing for a long time. On -site surveys, suspension of construction party, policy preaching, criticism of education, finding landlord interviews, rectification within a time limit, implementation of compulsory measures to refuse to cooperate ... Each point, Liu Shuai often runs four or five times until the rectification is completed. His serious performance was praised by nearby residents. Liu Shuai said: "The work of demolition is to" catch up early ". Once the illegal construction is found, the time of time must be demolished. The longer the time is dragged, the higher the cost of the other party, and the more difficult it is to demolish the work." Time, Liu Shuai will also regulate emotional regulation for the parties who have practical difficulties in daily life when the violation is demolished.

At the grassroots level, Liu Shuai did seem to be a trivial matter, but carried the people's feelings for urban management people to serve cities and serve citizens. Starting from subtle, use small changes and small good to promote the harmonious and healthy development of urban civilization, and continuously enhance the sense of happiness, gain and security of the masses.

Source | Yangcheng Evening News • Yangcheng School

Responsible editor | Zhang Degang

School pair | Peng Jiye

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