Guide to go home for more than 200 telephone per month, Zhang Xiao: "24 hours online" doctors let the patient take less detours

Author:Changjiang Daily Time:2022.08.03

Dr. Zhang Xiao took foreign objects for patients with emergency patients late at night.

In the Department of ENT, Hubei Provincial Traditional Chinese and Western Medicine Integrated Hospital, an expert of the department was posted on the wall of the waiting hall, and his mobile phone number was displayed below Zhang Xiao's name Zhang Xiao.

Zhang Xiao is a veritable "24 -hour online" doctor. Since the beginning of this year, a day can receive 6 or seven patients to call, and his phone calls sometimes sound in the middle of the night. For special patients such as elderly people and young children, he often takes the initiative to track and guide the phone. After calculating, he has more than 200 telephones with patients per month.

As the leader of the special science department of the Traditional Chinese and Western Medicine Hospital, Zhang Xiao combines the overall view of traditional Chinese medicine with the precision of Western medicine. He led the department to create a combination of traditional Chinese and western medicine, and established a whole Asian specialist to form a group of western medicine superior surgery and Chinese medicine advantageous diseases. In 2019, this former "weak" department grew into a key specialist in Hubei Province.

24 hours online

Monthly and patients pass more than 200 calls

In 2017, Zhang Xiao and his wife, as the introduction of clinical medical talents, were integrated with Chinese and Western Medicine Hospitals. Since then, he has often left his mobile phone number or handwritten or made into a small card to the patient. Zhang Xiao said: The doctor's phone guidance allows patients to take less detours and solve their urgent urgent.

On August 1, Zhang Xiao opened his mobile phone to show reporters. From July 25th to July 31st, there were 65 telephones with patients. Except for three or four, Zhang Xiao took the initiative to call, and the rest were calling for patients.

One day at two o'clock in the morning, a patient who was discharged from the hospital after tonsils caused local bleeding due to unwilling attention. The young man was panicked and immediately called Zhang Xiao's phone. As Zhang Xiao asked him to come to the hospital, he notified the doctor on duty, and rushed to the hospital to guide him until the young man was discharged from the hospital.

On August 1, the reporter also saw the gratitude letter posted by the patient's old bear outside the clinic. The old bears had no results for many years because of the repeated moldy external ear canal. In May 2019, Zhang Xiao agreed with him after receiving the consultation with the old bear: "Once every two days, call before you come." From then on, Zhang Xiao will be reserved as an old man, whether it is a expert outpatient or surgery, The bear treats the affected area, puts on the audito to observe and adjust the medication. After 4 months of persistence, Shen Yan was cured.

In June 2018, after Zhang Xiao was responsible for the work of the department, he launched a 24 -hour laryngeal mirror service. Residents eat fish card throat at night, and they can still take fish thorns nearby. "Card fishbone is an urgent matter that allows patients to be as soon as possible and recently. We have worked hard."

Integrated Chinese and Western Medicine

Treatment of "local diseases" with global view

"The otolaryngologist must have a global view. Many times the disease is located, but the cause is the whole body." Zhang Xiao from Western medicine attended the "Western Studies" training course organized by the hospital. The practice of old Chinese medicine has a deep understanding of the overall view of Chinese medicine.

In June this year, Ms. Duan, 51, came up and falling up and falling up and down for "feeling that there was a 'bead' up and down, and was accompanied by intermittent suffocation." This is a typical "pharyngeal disease", with a small effect of conventional anti -inflammatory. Zhang Xiao found that Chinese medicine called the disease "plum nucleus", which was caused by liver qi discomfort. He used the therapy of "pharyngeal throat" to relieve the symptoms. Today, the department uses the "three nose", "three -pin", "three stitches", "throat three stitches" for sudden deafness, neurotic ear tinnitus, sinusitis and other treatment, which has significantly improved the curative effect.

Dr. Zhang Xiao meticulously diagnosed and treated the patient.

At present, there is no special effects on sudden deafness in medicine. Zhang Xiao led the team to use oral Chinese medicine on the basis of the mainstream glycogenicoids and vascular active drug treatment. Efficiency has increased from 68%to 92%, reaching domestic advanced level.

"Bubble" in the department

Drive the rapid improvement of discipline construction

The Department of Nose and laryng was used to be a weak department in the hospital. There were fewer beds and insufficient technical strength. In June 2018, Zhang Xiao was ordered to be responsible for the work of the department. He showed the cultivation of talents, refining the system, and adjusting the performance of performance. The medical staff had to accept the patient scoring, and the director of the department accepted the scoring of medical staff.

"The day's‘ bubble ’is in the department!” It is his wife ’s“ complaining ”and“ acquiescence ”of Zhang Xiao. Director and branch secretary of the department, Zhang Xiao wrote by him, driving all doctors of the department to have the ability to solve problems with Chinese and western medicine. The otolaryngology department is a fine surgery, especially the doctor's hand "can't shake". Zhang Xiao asked the young doctor to practice 5 kilograms of dumbbells every day. The bucket and stool were all tools. Weighing the most popular sport in the department.

As the leader of the discipline, Zhang Xiao set up 5 sub -specialty colleges and set up a multi -disciplinary team on the basis of developing the characteristics of the special characteristics of Chinese and Western medicine. During the treatment of some difficulty in the past, the internal and external treatment of traditional Chinese medicine was used before and after surgery to help patients recover in advance.

(Yangjiang Daily reporter Roland correspondent Ying Hui)

[Edit: Yu Lina]

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