"Three Squirrels" recruiting employees actually mentioned the "Qi Qi" request: keep the squirrel -style smile and call customers as the owner, but they think it is "normal"

Cover reporter Cao Yu

Recently, some netizens posted that "three squirrels" Chongqing Xijie store recruited employees and put forward some "strange" requirements, such as keeping "squirrel -type smiles and providing services for the host". On August 5th, the topic of "three squirrels responding to recruitment requires squirrel -style smiles" appeared on the hot search. However, the person in charge of Chongqing Xi Street actually believed that the above recruitment requirements were "normal", and even called "corporate culture".

"Three Squirrels" Chongqing Xijie Store.

Recruitment information of "Three Squirrels" Chongqing Xi Street Store.

At 5 pm on the 5th, the cover journalist came to the "three squirrels" Chongqing Xijie Store as an ordinary consumer. When entering the store, the clerk did not shout "Master" at the reporter, but only asked the purchase demand and introduced the products in the store.

"Three Squirrels" in the interior of Chongqing Xijiedian.

At the time of checkout, when the cover news reporter asked the clerk whether the clerk had received the training of the customer as the "master", the clerk first stated that "the problem cannot be repaid." When a reporter further asked employees to serve in the store, whether they had to call customers "master", the clerk said: "The owner 'is just a normal name. Comfortable."

However, the clerk's work uniforms are indeed printed with the words "Master, eat me quickly", and the advertisements in the loop broadcast of the store are also called "masters" in the advertisement of circulating. At the same time, according to Qianjiang Evening News, the person in charge of the "three squirrels" Chongqing Xijie Store argued in an interview: "Employees are all small squirrels, and the guests' owner 'is one of the" three squirrels' corporate culture. At all times, we must smile, treat the guests enthusiastically, and shout the customer 'owner', watch (employee) personal acceptance, and cannot accept the trial job. "

The recruitment conditions of the "three squirrels" clerk on a recruitment platform are consistent with Chongqing Xijie Store.

On a recruitment website, the cover news reporter found that the recruitment information posted by the staff of the "three squirrels" showed that the "three squirrels" were in the recruitment information of some store staff/salesperson across the country. It states: "Keep a squirrel -style smile and take the initiative to provide services for the host." It is consistent with the recruitment requirements of "three squirrels" Chongqing Xijiedian.

The customer service staff on the e -commerce platform of "three squirrels" calls customers "master".

At the same time, on the online e -commerce platform, the "three squirrels" online shop customer service will also be called "masters", and even the beginning of each sentence will be added with the title of "master".

On social platforms, cover reporters noticed that "three squirrels" mostly said that "feel discomfort" for employees, "the old people followed the" master '"master', which was somewhat embarrassing." "The owner Is it necessary? "" I want to enter this kind of store, I will definitely be scared away. "" Dream back to Daqing? Slave training center! "

The cover reporter has been calling the "Three Squirrels" company before the interview with the interview, but unfortunately, the phone has been in a state of no one.

It is understood that "three squirrels" are a Internet food company, which mainly operates casual food categories such as nuts, preserved meat, dried fruit, and puffed food. In July 2019, the "Three Squirrels" listed on the GEM. In less than a year, the "three squirrels" stock price rose from the issue price of 14.68 yuan/share to 91.09 yuan/share, with a total market value of over 36 billion yuan, collectively known as "three snack giants" with Liangpin Shop and Baicaowei.

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