280 people's shock 60 hours: withdraw from Sanya to Haikou, make 100 calls a day, and catch the plane in the last minute

07.08.2022

Number of this text: 2830, the reading time is about 4 minutes older

Introduction: From the morning of August 4th, I decided to leave Sanya to the end of the team members of 280 people who left safely.

Author | First Financial and Economics Le Yan

Li Wei is an ordinary employee of a large enterprise. On August 2, he made a group building with the company and came to Hainan. How could he not expect that he would go through a shock for 60 hours.

After a long time of preparation of the company, about 280 people in Li Wei and the company arrived in Haikou on August 2. According to the plan, they would arrive in Sanya from Haikou on August 3, and then return after a few days of the meeting in Sanya.

On the day of arriving in Haikou, the waves were calm. On August 3, this large business group arrived in Sanya from Haikou. After handling hotels normally, they prepared to start the company's meeting and group building project the next day. Unlike guests staying in Gaosin Hotel, the tour guide accompanying the team is a nearby hotel, and the crisis begins at this time.

Emergency evacuation

"The tour guide got up at more than 7 am on August 4, and found that the nearby fishing village was blocked. According to experience, I feel that the epidemic has become serious. Tian Li, the assistant general manager of Haikou Folk Travel Agency Co., Ltd., who connected the business, told the First Financial Reporter that all the guests at that time had already lived under the luxury hotel. On the surface, everything was as usual, and the cost of the hotel was paid in advance. During a large -scale check -up, the previous expenses will be lost, especially the 280 -person team will live in Sanya for three nights as planned. "We calculated it, and it is estimated that it would lose nearly 200,000 yuan. But I still decided to evacuate quickly, otherwise it may be more troublesome. If you can't go in the end, the 280 employees of this big company may face the situation of 7 days of isolation. So the economic loss of this corporate customer will be greater. "

When the machine decided to evacuate, Tian Li and Li Wei's company's senior management had communicated. It is easy to organize a group building activity, and the intermediate scheduling is also very difficult. If all activities are over on August 4, it is equivalent to almost nothing in the company's group building. However, Tian Li insisted on the decision of evacuation. After negotiation between the two parties, he decided to check out all the day and rushed back to Haikou. In order to make up for everyone's regret, the travel agency arranged a team to go to Wuzhizhou Island on August 4th. During the play, a series of background operations of the travel agency arranged the itinerary, including re -arranging dining and cars.

The tour guide recalled the situation at the time and was quite impressed, because the meals of this company's customers were relatively high -end, but after playing from Wuzhizhou Island, driving directly to Haikou means that the meal will reduce the grade. After all, 280 people will be reduced. After all, 280 people will The team will always be dissatisfied with the guests. I feel that I will come back without doing anything. At this time, the understanding of the two sides became very important. After communication and explanation, the 280 -person team returned to Haikou for more than 3 hours from Wuzhizhou Island on August 4.

Hotel shock+queuing for 2 hours to do nucleic acid

Back to Haikou was more than 7 pm on August 4th. Because it was a hotel where Sanya was temporarily canceled, the hotel in Haikou was reserved. Because Haikou is also in the peak season recently, there are many guests who stay in, and this large team is temporarily coordinated on the same day. At a critical moment when the guests handled in, the system of receiving the hotel collapsed.

After experiencing the journey and cancellation of the journey, Li Wei's colleagues were not very good, so there were some disputes in the hotel. Immediately, the hotels asked the five sales managers to rush to the scene overnight to soothe the guests to soothe the guests to soothe the guests to soothe the guests to soothe the guests to soothe the guests to soothe the guests to soothe the guests to soothe the guests to soothe the guests to soothe the guests to soothe the guests to soothe the guests to soothe the guests to soothe the guests to soothe the guests to soothe the guests to soothe the customers. And explanation. "Seeing that so many staff members were dispatched to explain and emergency handling problems, the guests began to understand. Until 10 o'clock that day, all guests finally arranged. On the next day, the hotel was still on the hotel. He deliberately sent Qingbu Liang to all guests, and apologized to all guests one by one. At this point, the emotions of the guests were calm. "Tian Li recalled" Hotel Story "to the First Financial Reporter.

However, challenges are always unexpected. According to the relevant epidemic prevention regulations in Hainan Province, guests need to conduct two days and two inspections before leaving, and the sampling of two samples should be 24 hours. From August 5th, the 280 teams began to enter every day in addition to eating and sleeping. Things are nucleic acid.

Near the hotel, there is actually a nucleic acid sample point, but it is a bit difficult to stop at the hotel's location, which makes it take half a day when the guests just get on the car and turn around. So the tour guide first walked to the nucleic acid sample point to determine that when the number of people queued was small, the guests were notified to walk in batches. At the same time Back to the hotel, this was the most time -saving method at that time, but even so, the guests would take 2 hours to make a nucleic acid per capita.

On the plane in the last minute

After the nucleic acid testing in accordance with regulations, the travel agency also arranged for the team guests to leave on August 6th. At this time, Sanya had canceled the flight on a large area. Although there are also a small number of flights, most flights are still normal. However, the "shocking incident" happened again. On the evening of August 5th, I thought that everything was arranged, and Tian Li, who had just wanted to rest, and colleagues received a message -a positive appearance in the sample that seemed to be mixed. Essence This is a huge loss for travel agencies and corporate customers, and the tickets purchased at the time were still discounted. If you re -arrange, according to the skyrocketing ticket, the cost of hundreds of thousands of yuan will be increased in the future. The pressure of colleagues increased sharply.

"Later, it was discovered that it was a virtual shock. When the nucleic acid detection was officially results, everyone was negative. In Haikou, the guests tried not to go out as much as possible. Basically The place to ensure safety. Until the afternoon of August 6, after meeting all epidemic prevention requirements, we sent the guests to Haikou Airport. But finally there was a 'shocking' that was waiting for us, that is, it was announced that a new policy was announced on the evening of the same day. , Almost the entire 280 team team can't go back again, "Tian Li told the First Financial reporter.

On the evening of August 6, the new news of the new type of coronary virus pneumonia in Hainan Province released the latest news. Passengers in Hainan, such as those who are infected with diagnosis or infection, or are judged as closely connected, or in the high risk zone in the high risk zone. In strict accordance with the relevant prevention and control regulations; currently in Sanya, or since July 23, there will be a history of Sanya travel, and the islands will not be out of the islands. The nucleic acid testing according to the regional epidemic prevention and control requirements will be performed. ; Since July 23, there is no history of three Asian travel. At present, in the cities and counties (districts), and outside the region, the nucleic acid detection negative is detected in 72 hours, and the islands can be left after completing risk investigation. The history of travel is currently in non -immune -related cities and counties (districts). Two nucleic acid testing is negative in 48 hours, and the islands can only be left after completing risk investigation. Local residents in Hainan are not necessary to leave the island. This measure was implemented at 18:00 on August 6, 2022.

According to the above provisions, starting from 6 pm on August 6, people with a history of Sanya travel need to stay for 7 days to leave.

"Fortunately, our flight time is completed before 6 pm, boarding the plane, etc., but we see the news that is still very nervous. If there is any problem with guests in the middle, even if there is any problem in the middle, even if there is any problem in the middle of . Later, we arranged for the guests to arrive at the airport 3 hours in advance. All tour guides sent the guests to the plane in batches together. We have a working group. , Coordinate the affairs of all parties. When the airport's delivery guide finally sent me a message saying that all the 280 team teams were on the plane. When they took off normally, it was really close to the time in the new regulations. Let all guests get on the plane in minutes and leave safely. "Tian Li recalled that so far, from the morning of August 4th, he decided to leave Sanya to the final team staff of 280 people left safely. Calculating evacuation.

At more than 1 am on August 7, Tian Li had not fell asleep. He summarized the details of the shock for more than 60 hours and wrote a report to the company. "I still have more than 300 other travel teams in Haikou. Because they have a history of Sanya, they need to stay for 7 days for the time being. It was said. "Tian Li said.

*Li Wei in the text is a pseudonym

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