Yunnan Report: Instructed to investigate and deal with it quickly!

Yunnan reported that "tourists participated in low -cost tour to be shopped by tour guides": instructed the state to investigate and deal with it quickly

About the recent online circulation "Visitors participated in low -cost tour

Notification of the survey of the tour guide for shopping

Recently, we noticed that some media released "Visitors participating in a low -priced tour to be shopped by the tour guide: Know your family address, buy it once in a lifetime" and other similar video information. Understand the specific situation. After investigation, the recording in the video information was part of the explanation content of the guide Shen Moumou in the process of providing the tour guide service. The words and deeds were suspected of forcing tourists to shop in disguise; Obtlations and violations of other travel agencies have been received; Dali Stable Travel Agency Co., Ltd. is suspected of not consistent with tourists.

In this regard, our bureau has instructed the state and city to investigate and deal with the travel agencies and tour guides involved in accordance with laws and regulations on the basis of the preliminary investigation.

Yunnan Province has always maintained the "zero tolerance" of violations of laws and regulations on the tourism market, and resolutely investigated and dealt with in accordance with laws and regulations to disrupt the order of tourism market order and infringe on the legitimate rights and interests of tourists. At the same time, it is hoped that the majority of netizens and tourists will choose tourism products with caution to jointly resist the "unreasonable low -cost tour." When tourists are violated during the tour of Yunnan during the tourism tourism, please complain or handle the "30 -day without reason" through the "You Yunnan" APP, "You Yunnan" WeChat Mini Program, and 12345 Government Service Hotline. , Safeguard the legitimate rights and interests of tourists.

The cultural and tourism department of Yunnan Province warmly welcomes news media and tourists to supervise tourism services in our province to jointly protect the golden signboard of Yunnan tourism.

Comprehensive Law Enforcement Supervision Bureau of the Yunnan Provincial Department of Culture and Tourism

August 6, 2022

Source: Yunnan Provincial Department of Culture and Tourism

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