Properly resettle the detention tourists to show the humanistic care of the destination

The understanding and cooperation of winning tourists is the warm power of the epidemic prevention and control work. The place where the epidemic occurs should be strengthened to ensure the safe, stable, and orderly market supply during the prevention and control of the epidemic, and meet the needs of tourists' normal life. In particular, do a good job of tourist service and soothing work with heart, and properly resettle the detention tourists.

Recently, the Sanya emergency epidemic in the peak season of the summer vacation. In order to resolutely block the spread of the epidemic at faster, more efficient, and stricter means, the new type of coronary virus pneumonia in Sanya City issued a notice. From August 6, the city has implemented temporary static management in the city. Essence According to the local number, about 80,000 tourists stayed in Sanya after the epidemic, and how to properly resettle tourists to become the focus of public opinion.

In order to cope with this big test and win this tough battle, Hainan Province takes Sanya as the main battlefield. With the standards and requirements of fighting a big battle, it quickly starts the epidemic prevention and control emergency plan. , Anti -proliferation. The local government clearly requires that we must do their best to do a good job of tourist services and soothing, take effective measures to ensure the safety and health of tourists, properly resettle the detention tourists, respond to solving the concerns and problems of tourists in a timely manner, and obtain tourists against epidemic defense with temperature services with temperature services. Understanding and support of control.

In the past few days, Sanya's travel department -related departments, industry associations, and travel companies have heard of their orders, emergency actions, and strive to do tourist services and appeasement. The Sanya Travel Department quickly set up special classes to give full play to the role of the "government+association+enterprise" mechanism, actively coordinate the OTA platforms, hotel homestays, scenic spots, travel agencies and other travel companies, open green channels, simplify the withdrawal process, improve the withdrawal process, improve Return efficiency, properly handle the requests such as the adjustment of tourist itinerary and the withdrawal fee. For tourists who stay in the hotel, since the implementation of temporary static management, the hotel provides semi -price discounts for retention travelers.

It can be said that a series of emergency measures and warm movements contain humanistic care in the government emergency mechanism, which shows the heritage and warmth of the tourist city in Sanya.

With the static management time of the whole region, the mood of staying tourists hoping to go home as soon as possible is becoming more urgent, which requires the tourist destination to provide more temperature and warmer services.

I still remember that in February 2018, Haikou was affected by the fog, and the traces of travelers and vehicles appeared. The relevant departments of Hainan Province, Haikou City, and the vast number of volunteers and enthusiastic citizens actively took the active action and devoted themselves to services for the return of passengers.

Not long ago, Ningxia Zhongwei City properly settled tourists who were stranded due to the epidemic, which moved tourists. On August 4, a positive personnel returned to the nursing nucleic acid detection in Zhongwei City, and a silent management was implemented from August 4 to 6 in the urban area of ​​Shapo Toutou District, Zhongwei City. The local Tourism and Culture, Sports, Radio, Film and Television Bureau issued the "Notice of Prevention and Control and Control and Control of Visitors' Epidemic Epidemishes" to the lag, which clearly stated that during the silent management period, the tourists who stayed in the seal -controlled area did not bear the cost of accommodation.

It is even more time to move. At present, for Sanya, we must continue to do a good job in tourist consultation, daily nucleic acid testing, daily nucleic acid testing, non -contact dining, emergency vehicles, green channels and other humanized services, especially the hotel accommodation price issues that are most concerned about by tourists who are most concerned about. The local competent authorities should coordinate related hotels as soon as possible to provide as much as possible preferential measures as much as possible. Support, and then condense the positive energy of "city mobilization and warm home".

At present, this round of the epidemic in Sanya has overflowed with many counties and cities in the province, which affects Guangdong, Guizhou, Chongqing, Hunan and other places. In addition, it is at the time of summer, with great liquidity, and the overseas epidemic continues to spread. High, you can't be paralyzed, you must not be disadvantaged.

The national cultural and tourism system must fully recognize the severe and complexity of the epidemic prevention and control situation, always adhere to the general strategy of "external prevention input, internal prevention and rebound", adhere to the "dynamic clearing zero", and earnestly implement the new type of coronary virus pneumonia prevention prevention In the ninth edition of the control scheme, the responsibility for preventing and controlling the epidemic situation of all parties is pressed, and various epidemic prevention and control measures are implemented in detail. In particular, we must work hard in scientific prevention and control, accurate prevention and control, and focus on blocking the loopholes, supplementing shortcomings, and catching up.

The continuous guidance of the entire industry, especially tourists, to do a good job of personal protection, consciously obeying and implementing epidemic prevention policies, is a strong guarantee for building a cultural and tourism prevention barrier. Epidemic prevention work in the culture and tourism field is inseparable from the active participation and cooperation of the majority of tourists. Everyone needs to consciously implement and comply with the regulations for epidemic prevention, cooperate with normalized screening, test nucleic acid testing in accordance with regulations, and strictly implement the coding and temperature measurement and other epidemic prevention prevention. Measures to further build the epidemic prevention and control line, and consolidate the results of the hard -won epidemic prevention and control.

In addition, improving emergency response ability is also the top priority of the current cultural and tourism epidemic prevention and control. All localities should combine the current epidemic prevention and control situation and local reality to further improve the epidemic prevention and control work plan, emergency response mechanism and material reserves, and supply plans, build a stronger and powerful command system, increase practical practical practical exercises, improve emergency emergencies The level of response is to ensure that there are important emergencies in the encounter. It can realize the rapid and seamless connection of the flat and urgent working model, and the emergencies respond efficiently.

Once the epidemic occurs, the local cultural and tourism departments should strengthen political responsibility under the leadership of the local party committees and government, strengthen confidence in victory, and work together with the public security and transportation.Time, pay close attention to implementation, do our best to control the epidemic to the minimum range, and block the spread of epidemic at the fastest speed.At the difficult time, the understanding and support of the stranded tourists are the warm power of the epidemic prevention and control work.The place where the epidemic occurs should be strengthened to ensure the safe, stable, and orderly market supply during the prevention and control of the epidemic, and meet the needs of tourists' normal life.In particular, do a good job of tourist service and soothing work with heart, properly resettle the detention tourists, and bring together the joint force to win the epidemic to prevent and control tough battles.(Author: Wang Hongyan, a special commentator of China Tourism News; Editor: Yang Shuo)

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