"Let the patient stay for a long time and queue up money"?Official intervention

Author:Global Times Time:2022.08.09

On August 9th, a video was on the social media platform: Sichuan Luzhou Fukang Hospital suspected internal training data appeared "how to let patients lining up to pay for money" and "how to let patients stay for a long time" and other words, and then caused widespread controversy.

Relevant staff of the Luzhou Health and Health Commission responded to the reporter that the Luzhou Fukang Hospital involved had corresponding qualifications and certificates. At present, the Health and Health Department has set up an investigation team to investigate on the spot.

The internal training of Fukang Hospital in Luzhou, Sichuan, appeared "how to let patients queue to pay for money", which caused widespread controversy.

The online video shows that in the 2022 marketing plan discussion meeting of Luzhou Fukang Hospital, a PPT appeared in a PPT.

On August 9, a staff member of Luzhou Fukang Hospital told reporters that the PPT and text content in the online video are true, but it is mainly based on "how to improve the quality of service as a private hospital". The content of the text you see is two different things. "The staff member said," How can the patient stay for a long time? "It refers For the doctor, "let the patient feel a home." "How to make the patient (give us) to pay for money" refers to many excellent three hospitals because of the excellent medical services, and there are patients to go to line up to see a doctor before they have a good name. Word of mouth.

The hospital staff explained that "let the patient stay for a long time" refers to improving the quality and service awareness of medical services, so that the patients who are hospitalized will choose to go to the hospital for medical treatment in the future.

The staff of Fukang Hospital also explained that the PPT passed by the Internet was produced by new employees and was not proficient in the production of PPT. Therefore, it caused a situation where the words were unreasonable. "We did not find any problems during the meeting. After being sent to the social platform and then with guidance text, we realized that these contents may cause misunderstandings. "

According to industrial and commercial information, Luzhou Fukang Hospital was established in 2017 and is a private capital holding hospital.

At noon on August 9, the staff of the relevant office of the Luzhou Health Commission responded to the reporter that there is no problem with the qualifications of the Fukang Hospital. For the specific situation of the online content, the investigation team has been set up to the site for investigation.

Source: Upstream News

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