Binhu Community, Wuchang District, Wuhan City: Everyone is in charge of promoting harmony and guaranteeing peace

The sun was stubborn, wearing red vests, and wearing a shading cap. Li Jianguo walked to the shade of the tree and beckoned not far away.

Ma Youan lowered his head of the cuffs and trot all the way. As soon as I settled, I raised the water bottle and gurgled a big sip, "Go!"

Li Jianguo and Ma You'an lived in Binhu Community in Wuchang District, Wuhan City, Hubei Province. In November last year, they joined the community Ping An Partner Team. The inspection of the environment and safety of the community has become what they do every week.

The Binhu Community consists of 5 communities and two buildings. The site is large, the number of people is large, the residents are aging, and the personnel constitute a complex. There have been problems such as property disputes, neighborhood contradictions, and hidden public security hazards. With Ping An Partner as the starting point, Binhu Community fully mobilizes residents' power to participate in the safety of safety hazards investigation, dispute mediation, law propaganda and other communities. The peak drops more than 80 %.

Residents have demands--

Discussion in "Parent's Short Council"

What is a safe partner?

"As long as the safety of the community is related to us, it is related to us." Hearing the reporter's problem, Li Jianguo said with a smile, "Take a trip together, you know."

The reporter followed the two to the Splendid Central North Community. The 70 -year -old Li Jianguo was not tall, but his pace was strong and his eyes were clear. "Did you see the pile of garbage?" Li Jianguo pointed out. "It is estimated that the construction garbage left by the owner's decoration was put on the greening belt."

"Go closer, take a picture." Ma Youan took out his phone.

"Building garbage in the North Community in the North Splendid North Community occupied the green belt!" The two reported in the WeChat group of "Binhu Community Ping An Partners". A few minutes later, the head of the community property company rushed to the scene to handle the electric car.

In the morning, Li Jianguo and Ma Youan inspected the buildings and overhead floors of the three communities and found multiple safety issues.

"Uncle Li, there are often electric vehicles 'flying wire charging' in the community. Can it help us solve it?" At the end of the inspection, a resident came forward and asked for demands. Li Jianguo came to the community office to discuss with the full -time grid member Chen Xueying, and decided to take this matter as one of the issues, and discussed at the "Parent's Short Council" held a few days later.

Ping An Partner, Resident Representative, Grid Grid, seven people sitting side by side.

"The summer temperature is high, and the charging line is very close to the natural gas pipeline. In case the fire occurs, the consequences are unimaginable." Li Jianguo said, "Can the community coordinate and build a car shed with a charging pile?"

"We will invite public security, fire protection, housing management and other departments to investigate on the spot, and collect the needs of residents at the same time to fight for everyone's difficulties." Chen Xueying said.

Zhang Xiaopeng, Secretary of the Party Committee of Binhu Community, introduced that Ping An partners are composed of residents, merchants, properties, grid members, sinking party members, and staff members of the district. They are divided into community inspections, information promotion, and conflict mediation in accordance with their duties. After three rounds of recruitment and screening, the Binhu Community has more than 100 backbones of Ping An Partners.

"Since the establishment of the partner team, it was found that high -altitude parabolic, fire, illegal MLM and other emergencies were found during inspection. The common problems discovered by the unit use the grid as the units of the council per month to form a feedback and solution mechanism for "residents' reporting -Ping An Partner Early Warning -multi -party linkage negotiation -intervention of relevant units".

Encountering annoyance-

Find the "Liu Aizhi poll Studio" to talk about

On this day, the two Ping An partners were inspected in the splendid Jiangnan Community and were suddenly held by a resident. "

Ping An Partner immediately contacted the "Liu Aizhi poll Studio". Hearing the news, Liu Aizhi, the person in charge of the studio, came to the door with a grid. It turned out that the house was penetrated downstairs, and a large area of ​​wetness on the wall thought that the water was leaked from upstairs.

"What evidence is determined by my family?"

"Pry the floor open and see if you don't know."

"Why do you pry my floor?"

If you say a word, the sword is tense and can't hold each other. After Liu Aizhi clarified the situation, he persuaded himself to persuade him. The two sides took a step back: upstairs agreed to ask someone to check the pipeline; but also agreed that if it was not the other party's problem, put the floor out of the pocket. The maintenance company pried open the floor, and the leakage point was lived upstairs, and the contradictions were solved.

Liu Aizhi has worked in the community for many years and has rich mediation experience. At the age of 60, she registered as a safe partner when she retired, and she appeared on polls on time every day to help community residents solve annoyance.

The neighborhood, the couple quarreled, the shortage of the short two ... The disputes found by the residents and the Ping'an partners all transferred to the polls. Liu Aizhi said that in large communities such as Binhu Community, the dispute was at least 100 a year.

Tips are not the same. A few years ago, the two neighbors had a quarrel due to noise, and neither of the sides controlled their emotions, and they hurt people. Ordinary neighborhood disputes became illegal cases because they did not solve their happy knots in time. This made Liu Aizhi wake up. "Come to us, it looks like a small contradiction. If the mediation is not good, it will form a big contradiction."

This year, Binhu Community selected seven Ping An partners who were good at communicating and had a good mass foundation, and took turns to the studio to help Liu Aizhi. In the past year, the studio has resolved more than 40 conflicts and disputes, and more than 30 volunteers have been absorbed, with a total of more than 100 services.

However, mediation is not successful. A few months ago, the children of the two owners made trouble in the kindergarten. The face of a child was caught and the studio was defeated 3 times. Parents are worried about their children's facial beauty repair issues, and they always want a legal document to protect them. In encountering such a dispute, Liu Aizhi will take the initiative to transfer the problem to the community lawyer Ma Hongjun.

Life is difficult-

Come to "Ma Hongjun Legal Studio" for help

Every Thursday afternoon, the lawyer of Hubei Law Firm today and the Ping An Partner Ma Red Army will sit in the studio of Binhu Community and wait for residents to come to consult.

"What procedures do I want to go to inherit?" A aunt knocked on the door first. The aunt's father had died, and the old man intends to inherit the house to his granddaughter during his lifetime. Auntie also agreed, but he was struggling to do it.

After patiently responding to the legal issue, Ma Hongjun also taught her aunt to use the "legal pointer" applet on her mobile phone. "When I am not in the community, you can use this in urgent matter. If you do n’t go home, you will provide free legal consulting services online." Ma Hongjun said.

Sending away aunt, Ma Hongjun received several residents. At this time, the phone rang.

"Lawyer Ma, we will be elected by the members of the industry committee. Several owners can not live in the community for a long time. Can you entrust an agent to vote?" Calling is the leader of the Binhu Community Tianyuan City Community Industry Committee. Liu Yajun.

"As long as you confirm the identity and true wishes of the other party, you can vote on your behalf after authorization. However, you must tell the other party to attach his identity certificate." Ma Hongjun said.

After becoming a safe partner, Ma Hongjun felt that he was closer to the residents of the community. Many residents' WeChat and telephones were added to his mobile phones. For cases with complex cases or cases with greater ages of the parties, Ma Hongjun also came to serve.

It was late, and Ma Hongjun walked out of the studio. Several residents greeted him, and they were going to the overhead layer of the North Community in the North Splendid Central North Community.

In the past, some residents rushed to build a random layer in the community. Ping An partners have come to work many times and have little effect. Residents believe that the public area is of course the public area that pays for the house. Visits of grids found that there were up to 11 illegal construction on an overhead layer.

How to do? After receiving the for help, Ma Hongjun held a method and said on the spot to carry out a law popularization education for residents. After rectification, the chaotic overhead layer became clean and tidy, and two new elderly activity rooms were built.

Recently, the community has shot a set of posters containing a QR code for Ping An Partners, spreading in the circle of friends. Seeing the residents reposted, Ma Hongjun couldn't help but like it. In Ma Hongjun's view, "love" and "law" can better promote the professionalization of community governance and resolve social contradictions.

At present, Binhu Community is starting to improve the level of voluntary service of Ping An Partner. "We plan to introduce professional social workers and carry out skill training for Ping An Partners. At the same time, further improve the recruitment, registration and management system of partners, form a system incentive feedback mechanism, and stimulate residents to participate in the motivation." Zhang Xiaopeng said.

Source: "People's Daily"

Reporter: Qiang Yuwen

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