Skills Xinglu!The 5th Shandong Travel Hotel Industry Practitioner Service Skills Competition is held in Jinan

Author:Good guest Shandong Time:2022.08.16

On August 15th, the 5th Shandong Tourism Hotel Industry Practitioner Service Skills Competition, co -sponsored by the Provincial Literary and Human Resources Department, the Provincial Human Resources and Social Affairs Department, the Provincial Federation of Trade Unions, the Communist Youth League, the Provincial Women's Federation, and the Provincial Tourism Hotel Association, Building. Sun Shu'e, a member of the party group and deputy director of the Shandong Provincial Department of Culture and Tourism, attended the event and delivered a speech. He Zhuanglong, President of the Shandong Travel Hotel Association, Yan Xiangjun, Dean of Shandong Tourism Vocational College, Sun Wenqiang, chairman of Shandong Finance and Finance and Trade Union, and the responsible comrades of the Cultural Tourism Bureau and the Association, and the leaders, coaches, and contestants of each team participated in the opening ceremony.

Sun Shu'e, a member of the Party Group and Deputy Director of the Shandong Provincial Department of Culture and Tourism

Sun Shu'e said that holding the provincial tourism hotel industry employee service skills competition is the implementation of the provincial party committee and the provincial government's "talent Xinglu strategy" and "skill Xinglu action", vigorously promote the spirit of craftsmen, the spirit of model workers, cultivate the skills of tourist hotels, improve The service level of tourist hotels and enhances the important measure of the "Heroy Shandong" brand image. Under the normal situation of the epidemic, it is of great significance to encourage the morale of the industry, boost industry confidence, promote industrial innovation and development, and consolidate the basis of "six stability" and "six guarantees".

Since the start of the event, at all levels and units have attached great importance to it, launching it extensively, carefully preparing, and actively carrying out various forms of post training activities, creating a good atmosphere of professional and enthusiastic services for employees in the province. According to the rules of the competition, the province's competition will focus on the four links of reception services, guest room services, Chinese food services, and western food services around the front hall of tourist hotels to highlight skills competitions to highlight the business knowledge, service quality, and English service capabilities of employees' business, service quality, and English service capabilities. , During the multi -dimensional inspection such as communication and coordination ability, emergency response capacity. At the same time, the province's competition is also a trial for the upcoming national finals.

This competition is for the front -line staff of the province's tourist hotel industry. The projects, content, standards and judgments of the competition are closer to the daily services of the hotel, closer to the new needs of consumers, and closer to the prevention and control of the epidemic. New requirements. After the restaurant trials and the market trials, the 15th city and 18 teams and 72 players eventually participated in the competition.

There are 2 individual first prizes, 4 second prizes, 6 third prizes, and 6 excellent prizes for this competition. , 6 excellent prizes.

Source: Cultural Tourism Shandong

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