Lanshan: The "Four Three -Five" mechanism cleverly solves the letter and visits "hard bumps"

"This is the handling opinion we have delivered to you. Please sign it here after confirming." Recently, the staff members of Lanshan District letters and visits work the written processing opinions to the petitioner Li Mou. For the end, the petitioner was very satisfied with the results of the case.

In order to quickly and effectively resolve the "hard bumps" of letters and visits. The responsibility list is reported to the registration, the case tracking and scheduling, and the case review of the case. Feedback and setting up five -step work procedures to ensure that the problem is resolved in the bud state at the fastest speed.

The satisfaction of the masses is the starting point and end of the letters and visits. "Through the innovative working mechanism, the demands and interests of the masses continued to unblock the masses' demands and interests, until the problem was resolved, and the problem of letters and visits was truly realized.

It is reported that since the implementation of the "Four -Five -Year" handling mechanism for the first visit, the region has accepted a total of 165 initial visits in the region, and the one -time service rate of the case was as high as 95%. The average ending period of petition cases has been compressed from 45 days to about 20 days. The resolution rate of many years of accumulated petition cases reached 93.6%, and the total number of petitions decreased by more than 35%compared with last year. Form a new pattern of letters and visits with "upper and lower collaborations, horizontal and vertical union". (Reporter Hou Qingping Correspondent Wang Tian Xiangyun report)

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