[Discover the most beautiful railway] Intimate service to realize the vision of tourists' good travel vision

On August 16th, the "Discovery of the Most Beautiful Railway" interview group entered Beijing North Railway Station in 2022 to feel the intimate service of the Beijing suburban railway.

With the continuous improvement of people's living standards, the people's demand for travel is also increasing. The flight attendant working group of the Municipal Railway Wirling Line of Beijing North Station has worked hard on convenience and improvement services, such as strengthening management improvement, early research and deployment, from the improvement of the system, personnel selection, business quality Multiple measures for training and emergency response processes provide better services for passengers travel.

The new type of "integrated" management model highlights its advantages in daily work. For example, during the period of large passenger flow, the station personnel were mobilized in advance to supplement the multiplication of the organization forces, which greatly improved the efficiency of passengers' entry and outbound station, so that passengers experienced it. The convenience of the suburban line; in the session of the passenger's finding the loss, the docking process is reduced, and the loss of the loss of the loss; the suburban railway as the supplement of the railway transportation line, extended from the central urban area to the surrounding area, realized seamless docking, reducing the people's replacement The time of the car is waiting for the concept of "truthful service" in the Huaimi line flight running work group, with "safety, service, convenience" as a comprehensive goal to escort passengers safely.

Good service is an invisible soft power, and it is also a must for enterprises to achieve better development. In recent years, the railway department has continuously improved its hard core and soft power, improved service quality, improves safety guarantee, optimizes travel efficiency, satisfies the people's longing for travel life, and allows passengers to experience the beauty of travel. (Zhang Jiefeng Ye)

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