"Dongguan Changping City Management Style" Film Chang Shaoming: rooting the front line, serving the masses is more temperature and more grounded

Honan's body, dark face, laughed with a sunny face, Dongguan Changping Urban Pipeline Film Chang Shaoming looked very young. In fact, he has worked in the urban management department for 18 years. , Deputy Chief of Water Supply Stocks, Deputy Chief of Favorite Drainage Stocks, Deputy Chief of Municipal Stocks, and Time Tuition Examination Stock Examination Stock Examples. "Struggle".

In May of this year, Xun Shaoming changed his role, served as the head of urban management, and was stationed in the Tongmei Community Workstation, and was responsible for the urban management of Tangjiao Village and Jinmei Village. Facing the new work content, he was excited and nervous: "After entering the community, he can go deep into the grassroots to serve the masses. The tasks are heavy and the challenges are great."

Chang Pingcheng Pipe Film Chang Xun Shaoming led the team members to go to the streets and do a good job of daily inspections

Take root at the grassroots level to make the service more temperature

In 2021, in accordance with the requirements and deployment of Dongguan Urban Management and Comprehensive Law Enforcement Bureau, the Changping Urban Management Branch further promoted the work of "urban management into the front line, service face -to -face", and divided the area into 19 areas through reasonable planning. The full -time film is long. The chiefs bravely manage the "new role" of the city's refined management, and in a responsible way, coordinate the management of a series of urban management matters such as the appearance and city appearance, garden greening, urban "six chaos", and sanitation cleaning. Management responsibilities have been implemented to "last meter" and "last person", which continuously enhances the masses' sense of gain and satisfaction.

Speaking of the impression of urban management, Xun Shaoming admits that in the early stage of work, he dare not talk to his friends about his true work in his life. "Many people in the society do not understand the work of urban management. At that time, they were afraid of misunderstanding of others, but they just said vaguely that they worked at the public utility service center." Over time, Xun Shaoming personally experienced the changes in the urban management level and the image of the urban management team. The more Lai Yue understands the charm of the industry in urban management, and gradually understands that urban management work involves all aspects of municipal, city -capacity sanitation, gas, garden greening, illegal architecture, and chaos and other aspects.

Since serving as the length of urban management films, the most intuitive feeling of Yan Shaoming is that the workload has risen straight. "The family says that my hair is getting white, and the skin is getting darker. Now, in addition to rectifying the six chaos, I have to go deep into the streets and alleys in the area every day. Black dots are stationed, temporary selling points management, policy promotion and other work. "Tangmei area is more than 6 square kilometers, 40,000 people, there are many streets and alleys in the area, and there are many stalls. The district interpretation distribution and the complicated personnel have brought more difficulties to urban management.

In the face of the difficulties of these cities, Kun Shaoming concluded: "The long -term work must not be dealt with with the citizens. Among the ten people, nine and a half of the situation are reasonable. ","

"Tangjiao Village and Jinmei Village are close to Dalang Town. Many family workshops do woven machining. The abandoned wool produced will be stacked at the door at will, which not only blocks the traffic, but also makes the road dirty." This situation is mainly based on educational persuasion. At the beginning, we will not be ignored. We personally help to clean up. The merchants see that one is embarrassed and the other is gradually understanding. Now we will consciously do three packs in front of the door. ","

The problem of illegal architectural problems and gas safety supervision are also a big stone that is also pressed in the heart of Yan Shaoxing. In order to implement the supervision of gas safety, Xun Shaoming and the village committee belonging to the land and the gas company carried out the "10,000 people knocking" and "hundred -day tackling" operation of gas safety, and conducted investigation of hidden use of gas hazards for rental houses, restaurants, and three small places. As of now, more than 260 households have been investigated. In response to the two violations, the area of ​​the district and the village committee strengthened daily measures, implemented road inspections, and took photos with drones. Once the illegal construction behavior was found, it was dealt with in a timely manner. At present, the villagers in these two villages will carry out the procedures for the construction of private houses in advance, and the situation of blindly grabbing construction rarely appears, and the development of urban management work is more orderly.

Tong Shaoming carried out a investigation of hidden dangers of gas safety

Take the initiative to make urban management more efficient

After several months of work, in daily inspections, handling of demands, etc., Xun Shaoming and the masses made a piece. The new identity of "chief" made him feel that the blue uniform on his body was recognized by more people. "Now now The service efficiency is high. Everyone's understanding of our urban management team is also changing. Knowing that we are really coming to serve, we will say hello to each other. "

Kun Shaoming said that the contact with the urban management team members in the past was not so direct. When the problems encountered a phone call, it was reflected to the branch or 12345. When the incident was transferred to the functional stock room, it had consumed a certain amount of time. After the urban management film is officially officially entered, the residents will directly reflect the length of the film through the phone and the three packs of WeChat groups in front of the door. According to the actual situation, the length of the film will sink the power quickly. For issues that cannot be dealt with on the spot, the WeChat work group will be reported in time through the WeChat work group, centralized law enforcement forces or follow -up by the corresponding business stock room.

In this regard, Zhou Zhenzhao, director of the Urban Management Office of Tangjiao Village, gave a high evaluation, "Solving the problem is rapid and efficient, thank them very much!" According to Zhou Zhenzhao, the community has no law enforcement forces. Feedback to the urban management department, the efficiency is low, and the problem cannot be responded in a timely manner. Now you can directly ask for help from the film, and the handling efficiency is greatly improved. "A while ago, we encountered a barbecue vendor operating, and the barbecue stalls were still putting tables and chairs on the aisle, which brought great inconvenience to citizens. "We will directly feedback the situation to the chief of the film. In the less than 20 minutes, the chief of the film organized the filmmaker to arrive at the scene to persuade and clean up the vendors." "Thank you". "According to the requirements of the sub -bureau, the chiefs put the complaints of the masses in the prominent position of the current work. The first time they accepted the complaints, handling problems, and feedback, and the law enforcement disposal methods of 'visible and hearing' It's close to the citizen. "

Tong Shaoming communicated with the merchant and carried out the promotion work in front of the door

Do a good job in the city's "steward" to make the masses more satisfied

What issues are concerned about the community, the city management films have to think about. A few days ago, many people reported that they had accumulated garbage accumulation and poor environmental hygiene in Jindi Village. Tong Shaoming visited on the spot for a few days in a row and found that the daily domestic waste generated in the area has far exceeded the capacity of the trash can, which has led to the high accumulation of domestic garbage in the area and full garbage around the trash can. In response, Kun Shaoming immediately contacted the person in charge and sanitation workers responsible for the sanitation cleaning of the region, requiring sanitation workers to increase cleaning and increase the frequency of ground rinse. After rectification, citizens reported that the complaints of garbage accumulation were greatly reduced.

In addition, the migrant vendors around the farmer market of Tangjiao Village have also become a difficult problem in urban management. For a long time, many local cuisine farmers will be sold along the street near the revitalization of the market entrance, and even put them in the middle of the road. At the turning point, people often hinder people's traffic, and there are certain safety hazards. Rotten vegetable leaves, peels, etc. that are discarded at will also affect the appearance of the city, and the opinions of nearby residents have greater opinions.

How to take good care of market order and test the "real kung fu" of urban governance. "It is necessary to strictly rectify, but also face the actual needs of local villagers to produce agricultural products to find a feasible way for it." Tong Shaoming said, for this reason, the district and the village committee communicated with the market party. Under the circumstances of the city's environmental order, not affecting road traffic, and not disturbing the people, it is determined to add 10 temporary selling points in front of Yongmao Commercial City Plaza to "settle down" for mobile vegetable farmers vendors.

The last step is the most critical step. How to persuade the vegetable farmers to set up the market? "Many vegetable farmers did not understand or not at the beginning. They thought that they had been setting up for so long, and the customers were stable. Moving would affect the business." Xun Shaoming said that in the face of the majority of mobile vendors, urban management team members moved. With affection and reasoning, while helping clean up the booth, actively publicize and guide mobile vendors to the temporary selling point for standardized operations.

Kun Shaoming persuaded mobile vegetable farmers to enter the market for sale

At the temporary selling point, the vegetable farmers set the goods in an orderly manner in the designated position. There is a continuous stream of citizens who come to purchase. The vending vendors praised. (Wen, Picture/Yao Ziting Video/Peng Qin Dubbing/Xu Furong)

Source | Yangcheng Evening News • Yangcheng School

Responsible editor | Zhang Degang

School counterpart | Xie Zhizhong

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