Ke Na Liang avoids rain and has self -service, this community property "does not leave work" 24 hours a day

The Yangtze River Daily Da Wuhan Client August 19 (Reporter Leng Jinghua Correspondent Zha Xiaolan) On August 19, a reporter from the Yangtze River Daily saw that in the legend of Tangyu District, Hankou, Jianghan District, the property service center has just completed the transformation and upgrading. The shared leisure activity room, which is widely welcomed by residents, can be used to avoid rain, access items, but also use a self -service machine for 24 hours to handle business.

Under the guidance of the property staff, residents use self -service machines to handle the door -to -access control card business. Reporter Leng Jinghua Photo

The reporter saw at the scene that after intelligent transformation of the Happiness Station of Hankou Legend Tang Yan, it was very different from the previous property service centers. There was no property front desk and no property service personnel in the class. Placed "Pineapple One" self -service machine. Posted posters and operation guidelines next to the service machine instead of manual, informing which business, business processing process, and documents that need to be carried.

In the previous property office warehouse, it was transformed into a self -service access room with a self -service cold cabinet, self -service storage cabinet, courier depository, and convenient supplies for owners to use it for free. In addition, there are also multi -functional areas such as negotiation rooms and leisure areas in the Happiness Station, as well as AR Earth, Electronic Height Weight Scales, VR glasses, cervical massage instruments, etc., which can be freely experienced.

"Today, I went to the happy station to make up the access control card. It will be done in 1 minute with a self -service aircraft, which is too convenient." Ms. Chen said that it took about 6 minutes to apply for a new card at the property service center. It takes about 10 minutes to enter the new information, which is much slower than the self -service aircraft.

Self -service refrigerated cabinets and buffet storage cabinets allow residents to temporarily store materials. Reporter Leng Jinghua Photo

According to the property staff, this self -service machine is called "Pineapple One", which can handle multiple businesses such as access card, parking month card, registration, payment, etc., and solve the daily needs of the owner. At the same time, the service time that was originally opened from 8 am to 8 pm, upgraded into a self -service area of ​​7 × 24 hours, breaking the service time of the original line -up property window to restrict and reduce the waiting time for queuing. In order to meet the equipment for the equipment, the self -service machine also set up a "online customer service". After understanding the demands, the "Share Screen" request will pop up on the screen.

"Today, I can chat and bring their baby in the indoor air -conditioned room." The resident Liu Qi said that the property service center could become a good place for the owner. The sharing space of all owners can be cool in summer, it can hide from the rain in rainy days, and can chat here and receive friends, "This approach is quite new!"

According to Yu Qin, the secretary of the party committee of Chenjiadun Community, the development of science and technology is changing with each passing day, and artificial intelligence has affected all aspects of clothing, food, housing and transportation. The "Pineapple -One" self -service machine is a great progress for the convenience of property services. It is hoped that in the future, it can extend to more aspects, cover more communities, and open up government services and community grid services to make residents live more convenient.

"In the next step, this model will be promoted to more communities. Self -service terminals will also launch more convenient service functions, such as increasing remote gangs, improving intelligent processing levels, and promoting the intelligent transformation of property services with digital technology." Vanke Property Property. According to Xi Beibei, the manager of the area, in the context of the real estate service technology update and human resources, through the transformation and upgrading of the property happiness station, the front desk employees who had already handled these businesses were liberated by the self -service terminal, and through a series of skills, through a series of skills, through a series of skills Learning and certification training, expanding business capabilities, and turning to real estate service positions with diverse challenges and development potentials to daily butler, asset butler.

【Edit: Ding】

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