The accompanying teacher became the "Internet celebrity career", and some of them earned more than 10,000 in 3 months, and urgently needed industry specifications

Author:Jinan Times Time:2022.08.20

"It's really lonely to go to the hospital alone" "If you are not familiar with the operation process of the hospital, the old man is really troublesome to deal with it by himself." The Bulletin of the Development of my country Health and Health Institute in China shows that in 2021, the total diagnosis and treatment of the national medical and health institutions was 8.47 billion, and the average residents went to medical and health institutions 6.0 times.

As the number of medical treatment has increased, the emerging industry also derived by the clinic. As the name suggests, the clinic party will accompany the patient to the patient to assist in completing the tedious procedures such as registration, queuing, and taking films. In the face of this niche industry, some people define it as an upgraded version of "Medical Trust" and "Ox", while some people feel warm and convenient after experiencing. In the eyes of the companion, the occupation is the "gospel" of the elderly, pregnant women, and social terrorists. Some medical practitioners believe that the existence of this emerging industry is really meaningful, but it is in the "embarrassing period" of the gap of regulatory gaps. Only regulatory restraint can go further.

Accompany the "medical care"? There are a thousand kinds of "clinics" in the hearts of a thousand people

"I heard this industry for the first time ... I feel pretty good after experiencing it today. I don't need to worry about it. I responsible for checking, other numbers, payment, doctor's order, etc., accompanying me to accompany me." This year In July, netizen Xiaowu wrote his experience on the grass planting platform.

She lived alone and was a little timid because she had never gone to the hospital for examination. She chose a companion to accompany the doctor. In the comment area of ​​the note, some netizens recognized the profession of the accompanying client, "This is suitable for‘ social script ’and afraid of seeing a doctor.”

In the opinion of Sang Ling, a 28 -year -old Internet practitioner, the appearance of a clinician is more suitable for the current medical environment. "When I went to the hospital to see a doctor before, I encountered the situation where the elderly had no need for medical treatment. Their children were not around, and they would not make an appointment for registration in advance with a smartphone. It can be much more convenient to accompany the clinic. "Sang Li said that when he saw the elderly who lined up with lonely line, there would always be a sourness in his heart." If my elderly people really need to see the doctor alone, I must spend money to find them Pedibly. "

The self -service area of ​​Jinan 1st and Three Hospital

"Help to register in the hospital ... Isn't this an upgraded version of the" Medical Trust "and 'Scrozen"? Now the hospital also has volunteers. At the word "accompanying", Ms. Zhao, 50, can understand. "For example, if you are medical treatment, what should I do if I encounter the" medical care 'in the mask of the clinic? I do not clearly specify how to charge it. The patient needs to provide real information for patients. The risk is still quite large. "

Diagnostic division: You need to be familiar with the hospital's consultation process, which is essentially different from "ox" and "medical care"

"Only when you are familiar with the hospital's clinic process can you become a clinic person with a name." Xiao Shui, who was a clinicist in a second -tier city, told Xinhuanghe reporter that he had one year of accompanying experience. The "skill" is to be familiar with the different departments of major local hospitals and various inspection processes.

"Doing this line may meet the mother and lonely person, but more people who are medical treatment. Therefore, if we are familiar with the hospital process, we need to sort out various medical trivial matters in advance to give customers a better experience." Xiao Shui said that during the clinic, he had to communicate with the patient in order to register in advance. "In this regard, people with a medical practice foundation are even more popular, such as medical students, students in nursing majors, etc.". "

Ms. Zhou, who was engaged in the clinic industry in Hangzhou, told Xinhuanghe reporters that when she joined the industry for the third month, her income reached 10,000 yuan. Combined with work experience, she believes that the accompanying industry needs sufficient patience and love.

"Sometimes I will accompany the children to see a doctor, I will bring toys and eat. For patients with inconvenient actions, they may need to help pick up and drop off." She introduced that among the patients she received Among them, the young groups and elderly groups each account for half. "Older patients are mainly elderly diseases, such as lymph tumors, and young people include plastic surgery, gynecological, and physical examination.

In response to some people who regard the clinic as a "disguised scalper" and "disguise medical care", Ms. Zhou believes that the clinicist has a essential difference between them. "The visitors are the nature of service. The‘ ox ’is selling tickets and registration. The difference is very large. In addition, the real name is required to see a doctor now.

The clinic industry gradually "expands the soil", Jinan's clinic clinic is 100 yuan a day

On the 19th, Xinhuanghe reporters checked the APP retrieval of the keyword "accompaniment" in the enterprise, and 540 companies related to the clinic were popped up. It is not difficult to find that in Beijing, Changchun, Kunming and other cities, professional companion companies have emerged, and the main thing is to accompany the consultation related services.

Similarly, the convenient companion industry also "blooms everywhere" on the mobile phone. In the app store of Android mobile phones, some APPs related to the accompanying clinic have downloaded more than 100,000 times. The APP details show that the platform has settled in an excellent companion. It is a professional in the fields of medical -related educational qualifications or medical work -related work. The ordering service of the APP can cover the country.

In the 58 -city city and Taobao APP retrieval, you can find the company's accompanying service products in different cities. Online stores providing Jinan's accompanying services show that they can accompany the medical treatment in major hospitals in Jinan, Shandong, including Qilu Hospital, Provincial Medicine, Provincial Hospital, and Children's Hospital. The accompanying clinic in Beijing shows that it can help accompany well -known hospitals such as Beijing Union Hospital and Beijing Tongren Hospital. Reporters in the Xinhuang River in the Customer Service Consultation were informed that the clinic service currently covers services such as obtaining reports, queuing legs, surgery accompanied, slicing, and station pickups. Some accompanying service merchants said that the visiting service is suitable for the elderly, pregnant women, Baoma, and the hospital's visitor who cannot be accompanied by their children.

Browse a number of accompanying services found that most of the offline visits are expenses. The half -day diagnosis fee for a number of Jinan companions is around 50 to 200 yuan, and the annual charges are about 300 yuan to 500 yuan. The consultation costs of well -known hospitals such as Beijing and Shanghai should be relatively increased, and their prices are also linked to the hospital departments and accompanying projects.

The clinic party is required by the medical group, and there are industry specifications to "go further"

In the eyes of young people, the companion can solve the pain points of Bao Ma, pregnant women, and the elderly. In the eyes of the professional companion, the clinicist is an intimate temporary family, a new industry that is completely different from the "ox" and "medical care". For citizens and medical practitioners who are unfamiliar with the clinic industry, this emerging industry is both needed and lacking certain supervision.

Citizens queuing up in a three -year -old hospital in Jinan

New Yellow River reporters browsed the black cat complaint platform and found that some netizens initiated anonymous complaints on the "Quick Cheng" companion course, saying that the current network platform has trainers to sell lessons under the guise of the clinic. During the interview, some citizens also expressed their concerns to the Xinhuanghe reporter: "Although it is a companion, after all, it is linked to medical care. The clinic is not familiar with the process, not enough. "

"More than 20 years ago, there was a post with the hospitals in some large cities. Because there were no industry specifications and constraints at that time, many" ox "and" medical care "were breeded, which stigmatized the clinicians. In recent years, this industry has surfaced again. I think this reflects the needs of the public, and there are indeed existence. "From the perspective of industry insiders who work in Jinan 1st Hospital, the clinic does have convenient and warm heart. Advantages, but also need to be restrained and standardized to prevent the situation of destroying the medical environment and order.

From the perspective of the first half -month -old Beijing companion, in the cities with a faster life rhythm, the clinicians can help patients save time to see a doctor, "especially when volunteers and medical guidance can't be busy." Ms. Zhou, Hangzhou, who has been working for 4 months, said that she has felt a lot since she has served as a clinic. "I hope that the industry can be more formal in the later period of the clinic, and it can allow everyone to have a special learning and training process. At the same time, I also hope that I can open a similar company in the future to expand more business." Li, small water, and waves are pseudonym)

New Yellow River Reporter: Meng Tianyu

Intern: Liu Xinyi

Edit: Xing Zhibin

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