12345 responsibility

"Hello, welcome to call Jiuquan City 12345 government service convenience line. What can I do to help you ..." On August 10th, the telephone ringtone at the Jiuquan Municipal Government Administrative Service Center 12345 Government Services Service Popularity Settlement Workbench, the phone staff answered in order to answer the method in a way, the interviewer answered in order to answer in a way to answer in an orderly manner. Essence

On August 10, after the risk of preventing and controlling the epidemic in Suzhou District reminded the emergency notice, the amount of calls for the hotline continued to rise, with a total of 2280 links in 24 hours. Among them, the call was called 1888, and the response rate was 87.55%, and the 15 -second connection rate was 70.13%; This is a new high since the trial operation of the thermal line.

At 18:50, Li Haiyan, the hotline work manager, Li Haiyan in the WeChat work group@所有 人: "At present, 7 people have queued, and the night shifts are at the peak.

The reporter Cheng Danyang returned to the job as soon as possible. Immediately after 4 minutes, the three -speaking officer responded to the job immediately. Ten minutes later, everyone went to work in a tense job.

At 22:09, the quantity of the call is close, and those who work overtime have ended their work one after another.

"Colleagues, my on behalf of the center has worked hard to everyone. The colleagues who guarded the night shifts continued to work hard. Others would take a good rest and solve more people's difficulties and problems tomorrow." Li Haiyan left a message in the WeChat group. (Talk about Wanqing Ma Zhenhua)

Editor -in -chief: Wang Xiaojiao

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