Learning machine is free?Marketing circle!Regulatory department reminds: treat cautiously

To say it is a free gift learning machine. After the gift is obtained, the marketers let consumers spend thousands of yuan to buy a learning card. During the summer vacation, the electronic teaching products of the learning machine entered the peak sales season. Quanzhou 12315 Complaint Report Center has received a number of consumers reported that they have encountered a "free learning machine" scam, and the regulatory department issues a consumer warning to remind consumers, especially students of students, to be alert to such marketing routines.

□ Reporter Chen Yunqing Correspondent Su Ruijinwen/Picture

Law Enforcement officers of Dehua County Market Supervision Bureau joint police station police handling "free gift learning machines" consumer disputes

The merchant who wants to return the goods has been withdrawn

Recently, when Mr. Wang took the child to shop at a square in Dehua, he passed the stage at the door of the mall and saw that the host was sending small gifts such as paper towels and dolls. Many people gathered at the scene. Out of curiosity, Mr. Wang stopped in a "free gift learning machine" event. After the sales staff gave Mr. Wang's learning machine, the sales staff asked him to purchase a supporting learning card and learning information of 2799 yuan. In this way, the learning machine can better better better way use.

After returning home, Mr. Wang found that the quality and service of the learning machine were exaggerated, and the learning materials were far from the price. When the return refund was returned, the merchant had been withdrawn and it was difficult to protect the rights. Routine.

In addition, consumers reported that due to the invitation of a mobile phone store by a mobile phone, they participated in the "old customers" free learning machine activities. After the "gift" session step by step, the merchant eventually promoted the consumer to more than 2,000 yuan and the actual reality. Value is far from learning materials.

The regular merchant should be selected to beware of the marketing circle

At present, there are many types of electronic teaching products on the market, the quality is uneven, and the promotion traps of merchants are many. Because some merchants do not have a fixed physical store, consumers find that they cannot find dealers after being deceived. In this regard, the Dehua County Consumer Rights Protection Committee and the Dehua County Market Supervision and Administration Bureau reminded consumers to pay attention to the following points when buying electronic learning supplies:

The first is to choose a regular merchant. Consumers should choose to purchase regular merchants with complete licenses and fixed stores. Its product quality guarantee and after -sales service are relatively complete. Try not to choose temporary booths, telephone invitations or text messages to inform "free collection" and other methods to consume.

The second is to carefully select the products. Before buying, pay attention to the functions of the selected product, according to the actual learning needs of the students, buy on demand. When buying, pay attention to whether the product label indication indicates product information such as factory address, product use, usage method, related certification and other product information, carefully identify the quality, function and services of the learning machine, and do not buy "three -none" products.

The third is to prevent marketing circles. There is no free "lunch" in the world. Consumers should be cautiously treated with "free delivery", "retreat at any time", "recharge cards", "recharge cards", "after transfers" and other promotional words and language routines. The purchase atmosphere is misleading, and you can learn more about whether there are additional charging items. Do not buy it blindly to buy on demand, consumption rationally, and understanding consumption.

The fourth is to ask for shopping vouchers. After purchasing, you must ask the merchant to obtain regular invoices or purchase credentials. The bills indicate the basic information of the purchase of the product and save the relevant purchase vouchers. Once the legitimate rights and interests are violated and the negotiation with the merchant has no results, consumers should ask for help or call the 12315 complaint to report the hotline to protect their rights in a timely manner.

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