Xinjiang Fuhai County optimizes government services to continuously improve the satisfaction of the masses

Recently, in the testing center of Tai'an Motor -Vehicle Inspection Co., Ltd., Fuhai County, Xinjiang, under the guidance of testers, various types of vehicles were tested on the appearance and maneuverability of the vehicle in accordance with the prescribed process.

Wang Xiaoguo, a resident who is applying for the annual inspection business of the motor vehicle, told reporters: "In the past, the car review had to wait for a long time. Now you can make an appointment for the annual inspection business of the motor vehicle through the vehicle inspection applet, which greatly saves time."

Simplifying and optimizing business processes and improving efficiency. This is a microcosm of the "maximum running" and "fastest once" service mode this year. At present, the Fuhai County Public Security Bureau has set up 6 vehicle driving business extension points in the county's administrative service hall, Fuhai Town Renmin Road Community Police Room, and other places. Combining new needs of the masses, continuously extending service tentacles to ensure that various service measures are implemented to implement , Improve the sense of gain and satisfaction of the people.

On the same day, the reporter saw at the county's administrative service center that before the newly established "do not do things" accepted the special window, the staff was patiently explained to the masses who came to consult.

It is understood that since the establishment of the Fuhai County Administrative Service Center, it has always adhered to the concept of "people -centered", and various signs, public facilities, service windows, and processing processes set up in the service hall have used bilingual logos. The window with more personnel is equipped with bilingual guide. Through the window guidance, it provides thoughtful, convenient and warm services, and has won unanimous praise from the masses. At present, the service center has 38 enterprises and institutions and 87 windows staff. It can accept and handle 790 administrative approval and convenience services.

Since the beginning of this year, while promoting the extension of government services to the grass -roots level, the Fuhai County Administrative Service Center innovates the model of "party building+government service, party building+red property, party building+all -science and social workers" to effectively solve the "key small things" around the people of all ethnic groups. Promote the service of the masses "to do it right away, do online, close, and one -time running", open up the "last mile" to serve the masses, and accumulate more than 30,000 administrative approval and convenience services for the masses of all ethnic groups.

At the same time, the Fuhai County Administrative Service Center combined with the actual situation of the window, adopting the "Micro Promotion, Micro Services, Micro -Ring Movement" and "Creative Party Pioneer Pioneer, Star of Creating Government Services, and the Star of National Unity" With the "small window", it highlights the unity, and the national unity and publicity education runs through the window service and the business environment. In 2021, the service center was awarded regional national unity demonstration window units and national unity demonstration sites.

"In the next step, we will highlight the focus, continue to deepen reform work, continuously optimize the business environment, increase intensity of integrated online government service platforms, promote online government services, promote the level of online government service capabilities, and continuously improve the obtaining the masses Feelings, happiness, and security. "Wang Lei, director of the Fuhai County Administrative Service Center.

Altay Daily All Media Reporter Hu Junxiu

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