Harbin City adopts "online and offline integration" to create a standard and orderly consumption environment

In order to further do a good job in the supervision of the summer tourism market and make every effort to promote the online and offline supervision of the tourism market, recently, the Harbin Market Supervision Bureau has organized 19 related offices such as price supervision, food, catering, special, and double -back. The summer tourism market supervision work deployment meeting was held to mobilize and deploy the city's market supervision system tourism market supervision work, and further clarify the duties. The bureau initiated the emergency response work mechanism to respond to the emergency response of the tourism market. It focuses on creating a standardized, orderly, harmonious, and safe summer tourism consumption environment, focusing on the four aspects of the four aspects.

In terms of tourism and food safety, Harbin City adopts a comprehensive investigation of territorial territories, the municipal market supervision bureaus supervision of random inspections, sampling inspection and testing and other methods to conduct in -depth investigations of tourist attractions (points), food safety risks along the tourist line, highlight local specialty food and imported food, and strictly implement them strictly. The system of licenses and certificates of licenses and claims is resolutely prohibited from selling non -legal sources and "three non -" foods. At the same time, increase the frequency of daily inspections, urge various food operators to implement the purchase inspection system, adhere to the equality and rectification of norms, and parallel education and punishment. For illegal illegal enterprises, resolutely punish them. Carry out special governance of food safety, and urge online and offline catering companies to strictly implement the system of purchase inspection, samples, disinfection of catering utensils, and health management of employees. Take measures and other measures to take measures to do a good job of food safety guarantee for important meetings and major activities.

In terms of ensuring the safety of special equipment related to travel, special inspections of amusement facilities and special equipment are highlighted. Focusing on special equipment such as tourist attractions, amusement venues, large -scale amusement facilities, passenger cableways, and tourist tour vehicles, the city's supervision agencies have been organized to conduct in -depth inspection. The bureau will inspect special equipment such as the North Forest Zoo, Heilongjiang Mori Pingshan Forestry Co., Ltd., Sun Island Scenic Area, Songhua River Crossing River Robe, etc., and focus on checking the use of registration, personnel documents, emergency plans, daily maintenance and other information Check whether the performance of the tourist vehicle braking performance is reliable and effective, whether there are protective fences such as the dangerous roads such as the route, and the approaching ditch. All use units are required to work strictly in accordance with the operating procedures to do a good job of daily inspection and maintenance to ensure the safety and safe use of special equipment.

In terms of regulating the order of commodity operations in the tourism market, focusing on amusement services, catering accommodation, urging operators to fully implement relevant requirements such as clear marks and regulatory publicity, and investigate and deal with price illegal acts such as non -code price, price fraud, and random price increases in accordance with the law. Increase the fuel quality supervision and random inspection of gas stations along the tourist stations, and the quality of tourism products, and crack down on fake sales of fake sales in accordance with the law. Carry out the inspection and inspection of tours of tougons, taxi device, electronic pricing scale supervision and inspection, and quantitative packaging tourism commodity sampling inspection, and investigate and deal with illegal acts in accordance with the law. At the same time, through daily inspections and report complaints, illegal activities such as unreasonable competition, contract fraud, false propaganda, infringement of intellectual property rights such as travel involved in travel are timely and punished.

In terms of safeguarding the legitimate rights and interests of tourism consumers, the role of "12315 consumer reporting complaint platform" and consumer rights protection stations will be given to timely and efficiently to resolve consumer disputes in a timely and efficient tourism, and establish a good image of tourist city. Do "fast", implement the reporting, reporting, investigating, supervision, and feedback mechanisms of the reporting complaints and reporting reports to achieve enthusiasm for service and efficient disposal. General disputes are not overnight; One standardized consumer rights protection station, 2,400 offline no reason to return the goods promise business role, so as to solve the nearby consumer disputes, so that tourists can rest assured; in response to "accurate", key periods, important activities and targeting data provides data special reports, for the purpose of providing data on the target of important events and active activities. Release of consumer warnings and cope with hot issues, and provide strong support for special rectification.

Source: Harbin News Network

Reporter: Li Jiaqi

Edit: Liang Jingjing

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