Battle "epidemic" big test!Resolve strict control and humanization appeal contradictory

China Well -off Network Exclusive Specialty

Text ｜ "Well -off" · China Well -off reporter Su Feng

Human mind management and human nature seem to be contradictory on the surface. In fact, there is a combination of the two, which is human heart. Photography/Jia Qiong

Under the epidemic, how to resolve the contradiction between strict control and humanization of demands, testing the governance wisdom of governments in various governments. "Parent -Child Counter" and "Pet Cabling" and other measures such as frequent praises have highlighted the official attention and positive response to humanized demands.

Experts said that management and human nature seem to be contradictory. In fact, there is a combination of the two, which is human heart.

"Parent -child square cabin": respect for affection

"As long as you don't separate from your children, I am willing to abide by all arrangements."

Mom Xu Na, 34 years old, 2 years old. Her WeChat signature may express the voice of many mothers who live in the epidemic.

On June 1, Children's Day, more and more citizens on the streets, the city in Shanghai is gradually returning to daily life. How can a family infected with the new crown, how can I spend the two months before? The experience of Xu Na's family infection with the new crown proves to people that there is no difficulty to be over.

In mid -April, a month after Xu Na was closed at home, her mother -in -law was infected first, and then a 2 -year -old child, and then the husband and wife fell ill. In the process of response, the core strategy that the family insists on is: no matter where you go, you will not separate from the child.

In early April, Shanghai opened the "parent -child cabin" for the first time. It adopted a parent -child treatment model to treat minors from the age of 2 to 18, and allowed parents to enter the accompany.

"There are 41 beds in Huangpu District, 30 reservations in Yangpu District, 27 Pudong New District, and 24 of Baoshan District ..." On March 28, Shanghai Children's Medical Center received an order to the Shanghai Health and Health Commission, and gathered within 24 hours. A pediatric medical team went to the Expo Exhibition Hall.

Children are special groups and need more physical and mental care. The medical team decided to try to adopt the "parent -child treatment" model, that is, the children can be accompanied by at least one parent into the cabin.

From March 29th to April 3rd, the West Expo Fang Cabin Hospital Shanghai Children's Medical Center's ward has received more than 50 families with children -the hospital sent gifts such as brushing suits, children's books, toys, and five -son chess for children; medical treatment The team prepared the desk and learning materials for the children of the Internet class. The hospital also designed the picture book "Anti -Epidemic Log" to guide children to use isolation as their own life experience and defeat the disease with a scientific attitude. All kinds of temperature measures are praised by the outside world.

In order to further expand the scope of children's treatment, on April 4, this team turned to a larger new international expo center and received the consent of the superior to officially promote the "parent -child collection" model. The Hubei Aid Medical Team joined the "Parent -Child Cryle" for a total of 1320 beds. As of June 1, more than 700 parent -child families at the New International Expo Center have been discharged one after another.

"Isn't this a community? Three high -rise buildings have gardens and parking spaces." On March 23, 68 medical care and Jiahe Xinyuan "first met" in Ruijin Hospital. On March 22, with the support of the Government of Jiading District, the original tenants of Jiahe Xinyuan cooperated to complete the relocation, and Ruijin Hospital became the "temporary steward" of this apartment.

At 10:00 on March 24, Jiahe Xinyuan opened the cabin with a total bed of 1900. After taking over here, in addition to taking care of the three meals such as "residents" a day, the Ruijin team found a situation on the first day of operation: the occupant, either an old and a neighbor's friend. To this end, the medical team decided to set up a "family room" and "relatives and friends' houses", "try to arrange three generations, mother and child, neighbors together."

In the inspection of the medical staff, a 7 -year -old mother and a 5 -year -old sister were treated in the North Hospital of Ruijin Hospital. Due to the different incidence, a few family members were transferred to different isolation points. Can you adjust it? The Jiahe Xinyuan team contacted the Ruijin North Court team and learned that her mother and sister were also asymptomatic infected. They "stayed in" a week ago. After the doctor's evaluation, the green channel was opened for this little family. Reunion.

"The Chinese people have a heavy family concept, and the staff will spend some time for this, but we consider this emotional emotion that is conducive to relieving the anxiety of infected people, rehabilitation, and the development of our work." Said Qiu Liping, head of the Kahe Xinyuan Cabling.

As of the rest of the Dragon Boat Festival, Jiao Xinyuan has opened more than 40 "family houses" to help more than ten families "reunion".

"Parent -child Card" has also become a warm business card in the anti -epidemic process, connecting the heart of the government and the people.

"Animal Card": Respect human nature

What if the owner is isolated, what about pets?

Shanghai, Beijing, Guangzhou, Chongqing, Wuhan, China's five "pet cities".

Data show that one of 10 people in Shanghai raised pets per 10 people.

Since the implementation of partitions and control management at the end of March, the demand for "fostering" of animals has increased. The infected person and a close person need to receive centralized isolation treatment or observation. How to better place pets is a problem.

"Animal square cabin" provides a new idea for animal resettlement during the epidemic.

On May 8th, the first "animal square cabin" was established on Jiangyin Street, Huangpu District, Huangpu District, Shanghai, and arranged volunteers to take care of these "hairy children" to let the residents relieve their worries.

The "Animal Creation" strictly follows the epidemic prevention regulations and explored a set of standardized work management processes: the cabin, entry, feeding, cleaning, and treatment of excretion must be disinfected with ultraviolet rays regularly. The environment is disinfected three times during the opening of the cabin every day. The square cabin is also equipped with a camera, allowing the owners to see the current situation of pets at any time. "Good, congratulations, you can go home today!" On May 26, Zhai Jiang, the person in charge of "Animal Card" holding a little Corgi, kissed across the mask.

With the last batch of small animals out of the cabin, the Card of the Greening Bureau of the Greening City of Huangpu District performed an environmental disinfecting. This is a disinfection team composed of women with professional cleaning work. After that, the animal cabin of the old Ximen Street officially closed.

Watching 4 puppies stepped home, Zhai Jiang was very happy: "'Animal Crystal' completes the mission, which means that we are closer to the victory of resistance from the disease."

"The humanization of managing is to let go of nature and human heart."

"The humanization of managing is to fly in nature and human heart." Jia Zheng, deputy secretary -general of the Institute of Social Governance and Development of Tsinghua University, said in an interview with "Xiaokang" magazine and reporter from China Well -off. The best management was humanized management. Management of humanization or humanized management is to control the needs of human nature. Stimulate the "upper heart" of the personnel, satisfy the self -esteem of people, and let people realize the hope of attempt in the environment of emotional stability. Under the high pressure of the epidemic prevention and control, striving to make strict prevention and control management conform to people's hearts and soothe people's hearts is the highest state of epidemic prevention and control.

"This round of epidemic shows the country's ability to deal with the country in a complex and changeable environment. Earlier, the domestic epidemic was severe, and the provinces were controlled and controlled in many provinces, especially in Shanghai. Insufficient confidence in curbing the development of the epidemic has occurred in material guarantee and difficulty in medical treatment. "Jia Zheng believes that the contradiction between strict management and humanized demands can be resolved from the following three aspects.

The first is to establish a comprehensive method of digitalization and humanized governance. Epidemic prevention is fundamentally mobilized by social mobilization, so it is necessary to strengthen the digital construction of the grass -roots level closest to ordinary people. At the forefront of the epidemic, we must use data methods to launch pragmatic, tube, flexible, and efficient measures from the top -level design to allow the data to truly reflect its speed and temperature. In humanized governance, it is necessary to reflect the role of data governance traceability, accurate prevention and control, material deployment, and outbreak information information. , Humanized means such as epidemic psychological services, pet representatives, and strict control of digitalization.

The second is to build a full coverage mechanism for the people's living security objects during the prevention and control of the epidemic. The epidemic prevention and control should implement the usual and wartime flat war -combined mechanism to do a good job of the top -level design of the deployment of life security materials. Insurance households and stray workers conduct front tanks, focusing on service and coverage.

The third is to give full play to the effective combination of government control and social services. Under the strict control of government administrative forces, we must fully mobilize social forces such as volunteer services, industry organizations, associations and other social forces in key nodes, task sharing, task implementation, and mass docking of the epidemic. It played a role in helping to solve the insufficient prevention and control force of the community, alleviating the psychological anxiety of residents, and the assistance of special group assistance.

("Well -off" · China Well -off Exclusive Draft)

This article was published in "Well -off" in late June 2022

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