Guangyuan Lizhou: "Observation" and "Supervision" to help the business environment and optimize the business environment

"Now the vehicle is convenient for parking, entering and leaving the factory door, and better production benefits!" On July 8th, Lan Hengchao, general manager of Guangyuan Jixiangju Food Co., Ltd., watched the door in front of the door.

Four months ago, Lan Hengchao was still worried. It turned out that the center of the road in front of the company was originally a yellow dual solid line. The enterprise vehicles needed to move around 400 meters in and out. Temporary parking was worried about being fined. Because the production required the company to enter and exit more, it often led to the section of the road. Traffic congestion occurs in and out of the vehicle, which affects production efficiency, and there is still greater safety hazards.

When investigating the enterprise in the Baoshu area, Zhang Jun, a business environment observer in Lizhou District, discovered the problem. Equation.

In less than 2 months before and after, the departments coordinated, linking, discussing and formulating the plan, and finally re -planned the traffic signs of the road section. , Effectively improved the situation of the vehicle's "difficulty in entering the enterprise, blocking the enterprise, and entering the enterprise insurance".

Zhao Hongyan, a representative of the People's Congress of Lizhou District and the president of the Baodan Town Chamber of Commerce, now has an extra identity -the business environment observer, she actively played the role of the "Lianxin Bridge" to build a bridge for government and enterprises The problems and difficulties encountered by merchants.

Collect the needs of shops, report reports from the government, and coordinate and dock in time ... In the past few days, through the matchmaking of Zhao Hongyan, 30 building materials, home appliances and decoration shops in Baoshuan Town won the free publicity venue. In less than two days.

Such high -efficiency services benefited from the work environment observer implemented by Lizhou District. This year, in order to establish a smooth and effective government -enterprise communication mechanism, Lizhou District has formulated the "Working System of the Business Environment Observer (Trial)" of the Lizhou District of Guangyuan City. Among the personnel and other personnel, 20 business environmental observers were selected to establish a team of observer with proficient business and keen thinking, and actively played the three major role of bridges, states, and daily supervision. "Putting" the vitality, "control" is fair, "serving" convenience, and accelerating the continuous reform and innovation of the construction of the business environment.

How to ensure that the "observation" work focuses accurate and not biased? According to Li Xin, deputy director of the District Business Office, before the "work", industry elites with high preferential policies and theoretical levels, more business practice experience, and good reputation in the industry, from the business environment evaluation system, policy system, working method, etc. On the side, special reinforcement training for observer is conducted to let each observers understand what, how to observe, and how to do after observation.

For how to "observe", Lizhou District made two requirements for observers. First, observers need to penetrate the front line of the business environment and conduct a "full process experience" of the business environment in the region. During the experience, to publicize the interpretation of the "Optimized Business Environment Regulations" and the policy of benefiting enterprises; two The observer should supervise and inspect the service attitude, efficiency, and policy implementation of party and government agencies, government service centers, and other units through inspection and unannounced visits.

"Observation is not the ultimate goal, feedback and solution to the problem are the key." Li Xin said that observer uses joint meetings, WeChat groups, telephones, interviews, etc. Timely feedback, actively planning and providing rational opinions and suggestions, which can make the government more accurately grasp the problems encountered in the development of the enterprise, thereby achieving the purpose of gradually solving the problem.

In order to effectively convert "golden ideas" into the "golden key" that improves the business environment, Lizhou District also selected 40 business environment "supervisors" from disciplinary inspection and supervision, development and reform and other departments, and settled in private enterprises and businessmen and businessmen. The Association will carry out special supervision on the reform of the functional departments to promote the reform of the approval intermediary service, the opening of the "green channel" of beneficiary enterprises, and the optimization and integration office. Accept complaint reports, coordinate solving problems, and ensure that the problem is really solved.

Since the beginning of this year, Lizhou District has adhered to optimizing the business environment as the "first -leading" project, with the goal of creating the best business environment in Sichuan, through the implementation of "tea narratives", "households", and selection of "observers" and other innovation Methods to promote the continuous optimization and improvement of the business environment in the region. As of now, "observer" and "supervisors" have collected 17 opinions and 8 problems, and more than 50 problems were coordinated. Satisfaction. (Photo Conferry at the Propaganda Department of Li Xiali District)

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