Zhang Xiaoquan responded to "The kitchen knife was broken and the garlic was broken": The consumer bought a year ago, and it has passed the after -sales period.

On July 14, a media reported that Ms. Wang, a citizen of Guangzhou, patted garlic with Zhang Xiaoquan's kitchen knife, and actually broke it, causing heated discussions.

On the 14th, the reporter of the Beijing News Shell Finance and Zhang Xiaoquan got in touch with Zhang Xiaoquan. The staff of the Securities Department told reporters that the company has established contact with the above consumers and is being negotiated to resolve.

In addition, Zhang Xiaoquan told reporters that the above -mentioned consumers were not "just bought soon". "We internal inquiry was purchased in September 2020. Although it has exceeded the after -sales period, in order to apologize to consumers, the company will still return unconditionally without conditions. payment."

Some netizens are very puzzled. "Looking at the Chinese food documentary, all chefs are a kitchen knife to engage in all steps.

Earlier, Zhang Xiaoquan's customer service said: Our tools are not recommended to be auction, and it is easy to break the handle. If you want to shoot garlic, it is recommended to use the knife surface to be gently pressed.

According to upstream news reports, Master Zheng, a technician of a certain steel company quality inspection center in Chongqing, said that the tools with higher hardness are relatively crispy, and the knives cannot be deformed during horizontal.

Master Zheng also said that choosing a kitchen knife depends on the label. It is particularly expensive. The steel is very hard, the higher the hardness. The better after the blade, the higher the sharpness. But this kind of knife is crispy, and it is easy to break when bumping or patting. If you use your family, if you do not have the knowledge of maintaining the tool, it is best not to buy a high -label tool.

[Source: Jiupai News Comprehensive Beijing News Shell Finance, Upstream News]

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